I want to get my money back

Hi! This is a nightmare!!! My name is Michael and I am absolutely furious! I have not been able to withdraw my money from Winstoria Casino for three weeks already!!! This is just impudence! I won $2470 and I want to get my money back, but every time they come up with new excuses. Either the documents are wrong, or there are additional checks, or they are completely silent. How much longer can this go on?!!!

Where is this world heading?! I've already written to support a million times, but nothing changes. Only one bot answers! Is there anyone alive there at all? I'm tired of waiting and running after my money, it's my money!!! Give me at least some specifics!!!

Here, I sent you all the screenshots of the correspondence and my data in a private message. Login spixxxxlaj I hope this will help at least a little. Otherwise, I don’t know what to do. Guys, please help, I have no more strength. Winstoria really screwed me!!!

Hello, Michael! We are very sorry that you have encountered such a situation. Thank you for the information provided, we will immediately begin an investigation and contact Winstoria Casino representatives. Please give us some time.

Thank you for your response. I hope things will go faster. I don't understand why everything is so complicated. It's a simple payment, and they are just making fun of me! Will you at least get some specific deadlines from them? Or more "checks"?

And one more thing: I've already sent all my documents three times! Do you have many such cases there? Maybe we should all file a complaint together?

Michael, we understand your indignation. We have already contacted Winstoria Casino and are waiting for their response. As soon as we have information, we will notify you immediately. This usually takes a few days.

Wait again... Okay, keep me informed. If nothing changes, I'm ready to go all the way, even to court. This is simply outrageous.

And by the way, I wonder if this is even legal? Can they just block my money without explanation? Maybe there are some laws that oblige them to pay out the winnings? I just don't believe in any "technical problems" anymore.

Unfortunately, such cases are not uncommon, and we do everything possible to help our users. We will try to get a specific answer from the casino and speed up the process. Please give us a little more time.

Okay, I'll wait. I hope you can help. Otherwise, I just don't know what to do. This is the first time I've won such a sum, and now I can't get it. It's crazy!

And if you can help, I will be very grateful to you. It is really important to me. Thank you for your attention and support. I hope for the best.

Michael, we have received a response from Winstoria Casino. They claim that your payment was delayed due to technical issues, which have now been resolved. Your payment should arrive in your account within 48 hours.

Ok, thanks for the info. I'll wait. I hope it's true and the money will finally arrive. I'll let you know as soon as I see the transfer.

It's been 48 hours and I still haven't received anything. This is crazy. What should I do now? Why haven't they done anything again?

We will contact Winstoria Casino again immediately and find out why your request has not been processed yet. Please allow us some time to receive new information.

Damn, I don't know what to think anymore. I just want to get my money and forget about this casino forever. I hope you can help. Waiting for news.

Michael, we have received a final response from Winstoria Casino. They have informed you that your withdrawal has finally been processed and the funds should reach your account within 24 hours. Please check your account and let us know when the funds arrive.

Finally!!! The money came, thank you very much for your help! Without you I would never have received my money. It was a terrible adventure, but it's good that it's over. Thanks again!

Michael, we are glad to hear that the issue has been resolved and the funds have arrived in your account. If you have any other questions or concerns, please do not hesitate to contact us. We are always here to help.

Thank you very much again! I hope I won't have to deal with such problems again. Good luck with your work and thanks for your support!

Thanks again and all the best!