IT'S ALL BULLSHIT, NOT A CASINO! They are deliberately dragging out time so that you lose your winnings! I have already taken pictures of their passport three times: either the corner is cut off, or the light is wrong. I raised it from $200 to $3000 and immediately received a request for documents and the address. I sent them a utility bill - not that! A bank statement is not the same! I've been fighting with them for a week now, the support responds like a robot: "provide another document." They just drain people!
IT'S ALL BULLSHIT, NOT A CASINO! They are deliberately dragging out time so that you lose your winnings! I have already taken pictures of their passport three times: either the corner is cut off, or the light is wrong. I raised it from $200 to $3000 and immediately received a request for documents and the address. I sent them a utility bill - not that! A bank statement is not the same! I've been fighting with them for a week now, the support responds like a robot: "provide another document." They just drain people!