Privacy Policy for Canadian Casino Players

In this Privacy Policy, "CasinosInCanada", "we", "us", and "our" mean the team that operates CasinosInCanada-branded websites and related services, including casino reviews, guides, comparison pages, community features, newsletters, and complaint-support content.

This policy applies when you use our website, contact us, subscribe to communications, interact with community pages, click outbound links, or send information to us about a casino experience. It is written for Canadian users and reflects the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian Anti-Spam Legislation (CASL), and provincial privacy laws that may apply, including Quebec's Law 25, Alberta's PIPA, and British Columbia's PIPA.

Personal information means information about an identifiable individual. We collect only what is reasonably needed for the purposes described in this policy.

We do not intentionally collect your payment card number, bank account credentials, Interac login, casino password, government ID, or full gambling transaction history. If you voluntarily send sensitive information in a complaint screenshot, please redact anything not needed for us to understand the issue.

• Directly from you when you contact us, subscribe, post on the site, submit a complaint, or otherwise provide information.
• Automatically from your device through cookies, log files, analytics tools, security tools, and similar technologies.
• From service providers such as hosting, analytics, email delivery, anti-spam, security, or customer-support tools.
• From affiliate partners when they report limited attribution information connected with an outbound click or conversion.
• From public sources when our editorial team verifies casino licensing, regulator notices, public complaint threads, or operator information.

We generally rely on your consent, the reasonable expectations created by your interaction with us, our legitimate need to operate and secure the site, and compliance with legal obligations. You may withdraw consent where the law allows, but this may limit our ability to provide a requested service.

We may also create aggregated or anonymized reports that no longer identify you. We use those reports for editorial planning, website performance, research, and business analysis.

We do not sell personal information. We may disclose personal information only when it is reasonably needed for the purposes below:

• Service providers: hosting, analytics, security, anti-spam, email delivery, data storage, development, and site maintenance providers.
• Affiliate networks and casino operators: limited click or conversion information used to attribute outbound traffic, prevent fraud, and reconcile commissions.
• Casino operators or regulators: complaint details you ask us to escalate or information required to verify a public claim, always limited to what is relevant.
• Professional advisors: lawyers, accountants, insurers, auditors, and consultants where necessary for their services.
• Legal and safety recipients: law enforcement, courts, regulators, or affected parties where required by law or necessary to protect rights, property, security, or personal safety.
• Business transfers: a buyer, successor, or advisor if we reorganize, merge, sell assets, or transfer part of the website, subject to appropriate confidentiality safeguards.

Some providers may process information outside your province or outside Canada, including in the United States or Europe. When information is processed in another jurisdiction, it may be accessible to that jurisdiction's courts, regulators, or law-enforcement authorities.

We use cookies and similar technologies to run the website, remember preferences, understand site performance, measure traffic, protect against abuse, and attribute outbound affiliate clicks. For a deeper explanation of cookie categories and browser controls, read our Cookie Policy.

If you post in our community, comment publicly, or ask us to publish a casino complaint, the information you submit may be visible to other visitors, indexed by search engines, quoted in follow-up coverage, or seen by the casino involved. Do not publish information you want kept private.

For complaint evidence, provide only what is necessary: casino name, dates, transaction status, support replies, and screenshots with sensitive details redacted. Avoid sharing full ID documents, payment numbers, bank details, home addresses, or information about other people unless it is essential and you have authority to share it.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including service delivery, security, legal compliance, accounting, dispute resolution, and recordkeeping. Retention periods vary by data type.

• Contact requests are retained while we handle the request and for a reasonable period afterward in case follow-up is needed.
• Newsletter records are retained while you are subscribed and after unsubscribe where needed to maintain suppression and consent records.
• Security logs are retained for a limited period unless needed to investigate abuse, fraud, or technical incidents.
• Public posts and complaints may remain available while they are relevant to community discussion, player-safety reporting, or editorial records.
• Backups may retain information for a limited time after deletion from active systems.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, copying, alteration, and destruction. No website or transmission method is perfectly secure, so please avoid sending unnecessary sensitive information.

Depending on where you live and how you use the site, you may have the following rights under Canadian privacy law:

To exercise a right, contact us using the details below. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law and explain if we cannot fulfill a request in full.

CasinosInCanada is intended for adults who are legally allowed to access gambling-related content in their province or territory. The legal gambling age is 19+ in most of Canada and 18+ in Alberta, Manitoba, and Quebec.

We do not knowingly collect personal information from children or from people under the legal gambling age in their jurisdiction. If you believe a minor has provided personal information to us, contact us and we will take appropriate steps.

We may update this Privacy Policy to reflect changes in our website, technology, affiliate relationships, legal obligations, or privacy practices. The date at the top of the page shows when the policy was last reviewed and updated. Material changes will be highlighted where appropriate.

This policy is informed by Canadian privacy guidance and legislation current to May 2026.

1. Office of the Privacy Commissioner of Canada — priv.gc.ca
2. Personal Information Protection and Electronic Documents Act (PIPEDA) — Government of Canada
3. Canadian Anti-Spam Legislation (CASL) — Government of Canada
4. Commission d’accès à l’information du Québec and Quebec Law 25 guidance — cai.gouv.qc.ca
5. Office of the Information and Privacy Commissioner for British Columbia — oipc.bc.ca
6. Office of the Information and Privacy Commissioner of Alberta — oipc.ab.ca