I want to tell you about my situation with Bombastic Casino

Hello everyone! I want to tell you about my situation with Bombastic Casino . I hope you can help, because this is just awful. I've been playing with them for a couple of months now, everything was fine at first, but recently problems started. So, here's the deal: I played slots, fulfilled the bonus conditions, and saved up a decent amount of money on my account - about $1,500. I decided to withdraw the money, made a withdrawal request, and then the problems started. My account was suddenly blocked without explanation. I wrote to support - silence. As a result, a couple of days later they responded that my account was blocked for violating the casino's terms, but they did not provide any specific evidence. This is just mind-blowing. I never broke any rules, played fair, played bonuses according to all conditions. As a result, I have 1500 bucks in my account, which I can't withdraw now. How is this even possible? This is pure fraud!

Here is my email at Bombastic Casino : NikEnMinecraft @ gmail .com. I will attach screenshots of the correspondence with support so that you can see what they write. Maybe you can somehow help figure it out and return my money? Because this is simply beyond all bounds!

Hello! Thank you for your message. We understand how frustrating this can be. In order to help you, we need screenshots of your support conversations and the account block notification. Send them via private message and we will begin an investigation. Sincerely, The CasinosInCanada Team

Ok. I hope you will sort out this chaos, because it is just a nightmare.

Bombastic representatives Casino and we will try to find out the reasons for blocking your account. We will keep you informed. Sincerely, The CasinosInCanada Team

Thank you!

We contacted Bombastic Casino . They reported that your account was blocked due to the use of multiple accounts , which is a violation of their terms. We have asked them for specific evidence and will be checking the data provided. Sincerely, The CasinosInCanada Team

Let them show their "evidence" and not waste their time on nonsense.

Hello! Bombastic Casino provided evidence that showed multiple accounts were created from the same IP address and used to claim bonuses. Unfortunately, this is a clear violation of their terms and conditions. Sincerely, The CasinosInCanada Team

So here's the thing... Okay, I admit, I created a few accounts, but that was just to test. I didn't know it was so strictly forbidden. Is there any way to fix this or come to an agreement? After all, the money in the account was honestly won!

Unfortunately, violating the terms of use of multiple accounts is serious and usually leads to blocking the account and cancellation of winnings. In this situation, we cannot influence the casino's decision. Sincerely, The CasinosInCanada Team

Well, seriously?