RocketPlay Casino Review: Bonuses, RTP and Complaints
Issues with withdrawal Before I spent more money, I decided to test a $20 withdrawal after losing a few hundred dollars on this site. The site claims withdrawals within 5 minutes. However, ten days later, I still haven't received my withdrawal. I have had four conversations with customer support, and now they want me to send proof of bank statements to show that I haven't received the money before they can investigate further. I feel like they are wasting my time.
I looked online for a betting app to use to place a wager on the Grand National for my family and I. When you wager £10, you'll receive a free £30 bet credit that may be used after your wager of £10 has been settled. My account was credited with the no-cost money. The account was subsequently cancelled a few hours later "due to the nature of my business".
I've used RocketPlay for a few years now and I've always been very satisfied with their service. They have a great selection of sports to bet on and their odds are always competitive. Their customer support is also very helpful.
I had a great experience at RocketPlay. The welcome bonus package was fantastic, and I enjoyed playing the slots and table games.
I've been awaiting verification for three weeks. To be sure you'll get paid, I'd advise depositing $1 and then trying to withdraw it. This website doesn't as of yet. On the other side, Lucky Nugget allows withdrawals without any nonsense.
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New clients at RocketPlay can receive bonuses on their first and second deposits. To be eligible for a 100% match bonus up to C$200 and 100 free spins, which will be distributed to you over the course of five days in batches of 20, your first deposit must be at least C$20. To be qualified for the second bonus, your deposit must be at least C$50.
Thereafter, up to a total of C$200, you will receive free gaming money in an amount equal to 200% of your first payment. The longest duration of the incentives is only five days, which is way too short, especially when compared to other Dama N.V. casinos where the duration is fourteen days.
The highest stake is restricted at C$5, which is a typical amount, and there are 40 times the wagering requirements for bonuses and winnings from free spins. Only a maximum of C$200 can be converted from the winnings from the free spins.
In addition, RocketPlay rewards its devoted customers with a Friday Reload Bonus of up to 100 Free Spins, depending on the deposit amount, and a 50% Sunday Gift Bonus up to C$200 for a deposit of C$20. For a C$1000 minimum deposit, the 50% High Roller Bonus will provide you up to C$5000 if you wish to risk a lot of money.
RocketPlay offers a sizable variety of table games in both video and live formats, in addition to a sizable number of video, jackpot, and Megaways slots. They mix a variety of roulette, blackjack, poker, and baccarat variations, such as European or American roulette, Caribbean or Oasis poker, single deck or multi-hand blackjack, and others.
The majority of the games have a demo version, which is a great helpful feature because it enables you to test them out without risking any real money.
Numerous well-known suppliers, including Big Time Gaming, BetSoft, ELK Studios, Evolution Gaming, iSoftBet, Iron Dog Studio, NetEnt, Playtech, Pragmatic Play, Quickspin, Red Tiger, and Yggdrasil, have their headquarters at RocketPlay. Also, they have games from lesser developers like Mr. Slotty, Wazdan, Vivo, True Lab, Spinomenal, Relax Gaming, Push Gaming, Platipus, Playson, Nucleus, NoLimit City, Northern Lights, and others.
Deposit and Withdrawals
RocketPlay Casino accepts several cryptocurrencies, credit and debit cards, e-wallets, prepaid gift cards, and other payment options for receiving and sending money in and out. Depending on the nation from which you log in, you can deposit with Visa, Maestro, Mastercard, KLUWP, InPay, Zimpler, Skrill, Neteller, Venus Point, Paysafecard, Instadebit, Rapid Transfer, CardPay, CashToCode, Ecopayz, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Tether, Neosurf, iDebit, Much Better, or MiFinity.
Visa, Mastercard, Ecopayz, Neteller, Skrill, Rapid Transfer, Bitcoin, iDebit, Much Better, MiFinity, and Bank Transfer are all accepted for withdrawals.
The operator has established very reasonable minimum deposit and withdrawal limits of $20 as well as maximum withdrawal limits of $7500 weekly and $15,000 monthly. The needed deposit turnover kind of contravenes the typical Anti-Money Laundering regulations because it is three times, although the majority of casinos only require a turnover of once, which is more than sufficient.
Licencing and security
RocketPlay Casino is owned and operated by Dama N.V. and is licenced and supervised by the gambling regulatory bodies of Curacao. GunsBet and Kim Vegas are two further companies run by Dama N.V. that we've previously examined. Again, we want to emphasise how important it is to have the proper licence because it will shield you from countless violations of customer rights. Also, the authorities don't discuss any potential difficulties in depth with Curacao licence holders. You won't ever experience this if you play at a casino that is overseen by the UKGC or the MGA, both of which have an impeccable record for protecting their customers.
Despite not having a mobile app, RocketPlay Casino's website is fully optimised for iOS and Android, so using a mobile device is exactly the same as using a desktop.
We came to the conclusion after our inquiry that RocketPlay genuinely tried to provide gamblers with a nice environment, including a very well-stocked game library, a variety of payment options, fun promotions for everyone, and a rewarding VIP programme. The casino's offshore licence is a fundamental issue that always leaves cause for scepticism, regardless of how solid the other assets are.
- Lots of promotions
- VIP club
- Offshore license
- 3x deposit turnover
- Short bonus validity
1x2 Gaming, Big Time Gaming, Elk Studios, Endorphina, Evolution Gaming, Ezugi, Habanero, iSoftbet, Leander Games, NetEnt, Nolimit City, Oryx Gaming, Play'n GO, Playson, Pragmatic Play, Quickfire, Quickspin, Red Tiger Gaming, Thunderkick, Tom Horn Gaming, Wazdan, Push Gaming, Relax Gaming, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Booongo Gaming, Betsoft, Playtech, Amatic, Authentic Gaming, Iron Dog Studios
Android, iPad, iPhone, Windows, Mac
AUD, BRL, CAD, EUR, NOK, USD
The Curacao government oversees RocketPlay Casino, and it is important to understand that this licence entails lax regulation and little to no customer safety.
Both a First Deposit Bonus and a Second Deposit Bonus are provided by RocketPlay Casino to new customers. It offers a High Roller Bonus, a Sunday Gift Bonus, and a Friday Reload Bonus to existing clients. Additionally, it offers a VIP programme and holds several slot tournaments.
RocketPlay offers a wide range of live dealer games, including several versions of Blackjack, Baccarat, Poker, and Roulette, as well as video, jackpot, and Megaways slots.
One of the requirements in the licence agreements for operators is the customers' verification. It's critical to stop identity theft or money laundering.
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