hellspin casino blocked the account with my deposit
Thread starter barry2222 Start date 11/01/2024 08:48:25 pm
hellspin casino blocked the account with my deposit!!!! I replenished the account by 387 euros, took the deposit bonus, made several bets and decided to cancel the bonus, at the time of cancellation of the bonus I had 540 euros on the account, I cancelled the bonus of 400 euros, continued to play a little, put money for withdrawal in the amount of 400 euros. I did not use the bonus. Today I went to the account - it is blocked!!! This casino is pathetic scammers and thieves!!! I have already writ please tell me which regulatory bodies are involved in hellspin casino??? I will write complaints there
barry2222 wrote Friday 1st of November
hellspin casino blocked the account with my deposit!!!! I replenished the account by 387 euros, took the deposit bonus, made several bets and decided to cancel the bonus, at the time of cancellation of the bonus I had 540 euros on the account, I cancelled the bonus of 400 euros, continued to play a little, put money for withdrawal in the amount of 400 euros. I did not use the bonus. Today I went to the account - it is blocked!!! This casino is pathetic scammers and thieves!!! I have already writ please tell me which regulatory bodies are involved in hellspin casino??? I will write complaints there
Player ID : 1145341 maria.mil0803@gmail.com
barry2222 wrote Monday 4th of November
Tell me what regulator this casino has? Where can I go to solve this problem?
Curacao license, it means it's useless to write somewhere. I'll try to arrange for your account to be unblocked and the money paid out. If they don't pay, I will add the casino to the blacklist. If you haven't violated the rules of the casino.
Mike Collins wrote Tuesday 5th of November
barry2222 wrote Monday 4th of November
Tell me what regulator this casino has? Where can I go to solve this problem?
Curacao license, it means it's useless to write somewhere. I'll try to arrange for your account to be unblocked and the money paid out. If they don't pay, I will add the casino to the blacklist. If you haven't violated the rules of the casino.
but there are regulators like this www.curacao-egaming.com. Hellspin casino is not regulated by any regulator?
barry2222 wrote Tuesday 5th of November
Mike Collins wrote Tuesday 5th of November
barry2222 wrote Monday 4th of November
Tell me what regulator this casino has? Where can I go to solve this problem?
Curacao license, it means it's useless to write somewhere. I'll try to arrange for your account to be unblocked and the money paid out. If they don't pay, I will add the casino to the blacklist. If you haven't violated the rules of the casino.
but there are regulators like this www.curacao-egaming.com. Hellspin casino is not regulated by any regulator?
The casino has a Curacao license, I say from personal experience that it is useless to write a complaint there.... A representative answered me, there will be a response from the casino tomorrow, we need to wait. If you have not violated the rules, your account will be unblocked.
barry2222 wrote Friday 8th of November
Any news? Why haven't you blacklisted the casino?
Hello) A representative of the casino contacted me and provided evidence. You changed your date of birth, you have several accounts in this casino. I am always on the player's side, but in this case I cannot add the casino to the blacklist. And I recommend that you do not take bonuses at all, it is not profitable, read the guide https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/
I changed my date of birth because I made a mistake, and I have 2 accounts because I wanted to get a bonus, but they didn't give me a bonus for the second deposit. I created a new account, the previous account was not used at all. I lost money on it in a minute and deleted the account. This is not considered a multi-account. There is no violation here.
it turns out that I have only two accounts, I didn't use the first one and I don't even remember it, it can be blocked, I don't even remember the data fr om it and didn't go through verification on it, and I created the second account and it was blocked immediately. wh ere is the justice? where is the violation here? I don't know the data from the first account. I even indicated the email incorrectly on it. for this I was deprived of my own 400 dollars???
barry2222 wrote Saturday 9th of November
it turns out that I have only two accounts, I didn't use the first one and I don't even remember it, it can be blocked, I don't even remember the data fr om it and didn't go through verification on it, and I created the second account and it was blocked immediately. wh ere is the justice? where is the violation here? I don't know the data from the first account. I even indicated the email incorrectly on it. for this I was deprived of my own 400 dollars???
blocked my own deposit, there was no winnings. is this an honest company in your opinion??? this casino is a scam!!! if I had won something, they could have deprived me of my winnings, but they stole my own honestly earned money. this casino should be blacklisted
barry2222 wrote Saturday 9th of November
I changed my date of birth because I made a mistake, and I have 2 accounts because I wanted to get a bonus, but they didn't give me a bonus for the second deposit. I created a new account, the previous account was not used at all. I lost money on it in a minute and deleted the account. This is not considered a multi-account. There is no violation here.
Did you create a second account and get the bonus again? This is prohibited by the rules of any friend casino.
barry2222 wrote Saturday 9th of November
it turns out that I have only two accounts, I didn't use the first one and I don't even remember it, it can be blocked, I don't even remember the data fr om it and didn't go through verification on it, and I created the second account and it was blocked immediately. wh ere is the justice? where is the violation here? I don't know the data from the first account. I even indicated the email incorrectly on it. for this I was deprived of my own 400 dollars???
Did I understand correctly that on the second account you made a deposit of 400 euros (this is the amount without a bonus) and you did not have time to lose them? You didn't play. If so, I can ask you to return your last deposit.
barry2222 wrote Saturday 9th of November
barry2222 wrote Saturday 9th of November
it turns out that I have only two accounts, I didn't use the first one and I don't even remember it, it can be blocked, I don't even remember the data fr om it and didn't go through verification on it, and I created the second account and it was blocked immediately. wh ere is the justice? where is the violation here? I don't know the data from the first account. I even indicated the email incorrectly on it. for this I was deprived of my own 400 dollars???
blocked my own deposit, there was no winnings. is this an honest company in your opinion??? this casino is a scam!!! if I had won something, they could have deprived me of my winnings, but they stole my own honestly earned money. this casino should be blacklisted
I will write to the casino representative again.
Mike Collins wrote Sunday 10th of November
barry2222 wrote Saturday 9th of November
I changed my date of birth because I made a mistake, and I have 2 accounts because I wanted to get a bonus, but they didn't give me a bonus for the second deposit. I created a new account, the previous account was not used at all. I lost money on it in a minute and deleted the account. This is not considered a multi-account. There is no violation here.
Did you create a second account and get the bonus again? This is prohibited by the rules of any friend casino.
No, I topped up my first account with a small amount without a bonus and lost it. Then I decided to top up more and get a bonus. But the bonus was unavailable. After that I made a second account.
Mike Collins wrote Sunday 10th of November
barry2222 wrote Saturday 9th of November
it turns out that I have only two accounts, I didn't use the first one and I don't even remember it, it can be blocked, I don't even remember the data fr om it and didn't go through verification on it, and I created the second account and it was blocked immediately. wh ere is the justice? where is the violation here? I don't know the data from the first account. I even indicated the email incorrectly on it. for this I was deprived of my own 400 dollars???
Did I understand correctly that on the second account you made a deposit of 400 euros (this is the amount without a bonus) and you did not have time to lose them? You didn't play. If so, I can ask you to return your last deposit.
I deposited 400 euros and managed to play a little, my balance increased to 550, after that I lost to 410 and put it on withdrawal. After that I was blocked
Mike Collins wrote Sunday 10th of November
barry2222 wrote Saturday 9th of November
barry2222 wrote Saturday 9th of November
it turns out that I have only two accounts, I didn't use the first one and I don't even remember it, it can be blocked, I don't even remember the data fr om it and didn't go through verification on it, and I created the second account and it was blocked immediately. wh ere is the justice? where is the violation here? I don't know the data from the first account. I even indicated the email incorrectly on it. for this I was deprived of my own 400 dollars???
blocked my own deposit, there was no winnings. is this an honest company in your opinion??? this casino is a scam!!! if I had won something, they could have deprived me of my winnings, but they stole my own honestly earned money. this casino should be blacklisted
I will write to the casino representative again.
will they not return my deposit amount?
Mike Collins wrote Monday 11th of November
All your problems started because of multiple accounts, you can't do that. I asked you to return the deposit, you have to wait.
thank you. but i made the first account for only a few euros and lost them immediately. besides i entered my email incorrectly and couldn't log into the account. after that i made the second one. i don't even know the data from the first account
New post