Hello! I am simply furious with the situation with Inmerion casino! For the third week now I have not been able to withdraw my honestly won jackpot of 6,000 Canadian dollars! This is just some kind of mockery! I won this money on June 25, immediately applied for a withdrawal, went through all this damn verification, sent them a bunch of documents, and what? NOTHING! Only excuses and empty promises from their so-called "support service"! Every time I write to them, they reply with some nonsense like "your request is being processed" or "we are checking the details with the finance department". How long can we check?! Three weeks! I have already sent them screenshots and betting history - all to no avail. I get the impression that they just don't want to pay out a large win. This is pure fraud! Please help me deal with these scammers! I will not rest until I get my money. I am ready to provide all the necessary information. What should I do next?

Hello. Thank you for contacting our service. We understand your indignation and are ready to help you sort out the situation with the withdrawal of funds from the Inmerion casino. To get started, we'll need some additional information. Please send us the following via private message: 1. Your login at Inmerion Casino 2. Screenshots of correspondence with the casino support service Once we receive this information, we will initiate an investigation and contact Inmerion Casino to find out the reasons for the delay in payment.

Okay, I'll send you everything in a personal message right now. Just please act faster! I'm already exhausted, waiting for this money. Tell me, how long does such an investigation usually take? And what should I do if the casino continues to ignore the demands?

We have received your data and are starting to work on your request. The investigation usually takes from 3 to 7 business days, depending on the complexity of the situation and the speed of the casino's response. If a casino ignores our requests, we have a number of measures in place, including lowering their rating on our site and, in extreme cases, blacklisting them. But let's not get ahead of ourselves. We will do everything we can to resolve your issue as soon as possible. We will keep you updated on any updates regarding your case. If you have any further questions, please do not hesitate to contact us.

Okay, I'll wait. But honestly, if they don't answer you either, I don't know what to do. Maybe I should go to the gambling commission now? Or will that only do harm?

We understand your impatience, but we ask you to wait a little. Premature appeals may complicate the process. Give us the opportunity to use our methods of influence on the casino first. We have already sent a request to Inmerion and are waiting for their response. Casinos usually respond to our requests fairly quickly, as they value their reputation. Let's wait for their response, and then we can determine the next steps. If we do not receive a response from the casino within 48 hours, we will apply additional pressure measures. We will be sure to inform you of any changes in your case.

Okay, I'll try to be patient. This whole situation just threw me off track.

We have good news: we have received a response from Inmerion. They confirmed your winnings and informed us that the delay was due to additional checks by their security service due to the large amount. The casino apologized for the long wait and assured that the payment will be made within 24 hours. We will monitor this promise, please let us know when you receive the funds in your account.

Wow, finally! Thank you so much for your help. Honestly, I had already given up hope. I will definitely let you know as soon as the money arrives. And what should I do if they suddenly break their promise again?

We are glad that we were able to help move forward with your issue. If Inmerion fails to deliver on its promise within the specified time frame, please let us know immediately. We will wait for your confirmation of receipt of payment.

Got it, thanks for the detailed explanation. I'll wait and hope for the best.

Just got a notification from the bank! The money has arrived in the account! I can't believe it finally happened. Thank you so much for your help!

We are very happy to hear that your problem has been resolved! Congratulations on receiving your winnings.

Thanks again! You really helped me out in a difficult situation.