hellspin casino confiscated my winnings 500 euro

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208
#20953

hellspin casino confiscated my winnings, allegedly for some violation. They contacted the gaming provider, the provider conducted an investigation and the answer was that there were no violations, the casino agreed to pay me the winnings, I am attaching a screenshot. Today I logged into the account and the balance was 0. They refuse to pay. I haven't logged into the account for 2 months and couldn't check anything, since I was in the hospital with a serious injury. Now I really need money for treatment, they refuse to pay the winnings





#20954

June Quinn wrote Friday 20th of December

hellspin casino confiscated my winnings, allegedly for some violation. They contacted the gaming provider, the provider conducted an investigation and the answer was that there were no violations, the casino agreed to pay me the winnings, I am attaching a screenshot. Today I logged into the account and the balance was 0. They refuse to pay. I haven't logged into the account for 2 months and couldn't check anything, since I was in the hospital with a serious injury. Now I really need money for treatment, they refuse to pay the winnings

screen





#21129

Hi, how are you? https://casinosincanada.com/casinos/hell-spin/ Is this a casino? Give me the E-mail to which the account is registered. Thanks!

#21131

Mike Collins wrote Saturday 21st of December

Hi, how are you? https://casinosincanada.com/casinos/hell-spin/ Is this a casino? Give me the E-mail to which the account is registered. Thanks!

viskis326@gmail.com

#21181

Hello, you violated the bonus terms. They sent me the proof of your game at this casino. You can write to me on whatsapp, I can send you the proof. Don't take these bonuses... https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Now I'm waiting for a response so that the amount of the last deposit will be refunded to you.

#21197

Mike Collins wrote Wednesday 25th of December

Hello, you violated the bonus terms. They sent me the proof of your game at this casino. You can write to me on whatsapp, I can send you the proof. Don't take these bonuses... https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Now I'm waiting for a response so that the amount of the last deposit will be refunded to you.

I sent you a screenshot where the casino claims that I have not violated anything and can withdraw money, but when I log into my account I find a balance of 0

#21263

Mike Collins wrote Wednesday 25th of December

Hello, you violated the bonus terms. They sent me the proof of your game at this casino. You can write to me on whatsapp, I can send you the proof. Don't take these bonuses... https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Now I'm waiting for a response so that the amount of the last deposit will be refunded to you.

Please tell me, will I get my money back?

#21277

I wrote to the representative again, and there should be a response tomorrow. Sorry for the delay, I'm a holiday person too, and I started drinking and playing online casinos again...

#21323

Mike Collins wrote Friday 3rd of January

I wrote to the representative again, and there should be a response tomorrow. Sorry for the delay, I'm a holiday person too, and I started drinking and playing online casinos again...

Unfortunately, I still haven't received anything back

#21332

They say you violated the bonus rules, did you take the bonus? They said that you violated the maximum bet limit. I asked for screenshots.

#21350

Mike Collins wrote Tuesday 7th of January

They say you violated the bonus rules, did you take the bonus? They said that you violated the maximum bet limit. I asked for screenshots.

I didn't violate the bet limit, I didn't play with a bonus of more than 4 euros

#21354

Why do you take these bonuses? https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Who am I writing these guides for? They sent me your betting screen, and there were violations of the rules. I ask the casino representative to return your last deposit again, we need a little more time.





#21358

Mike Collins wrote Friday 10th of January

Why do you take these bonuses? https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Who am I writing these guides for? They sent me your betting screen, and there were violations of the rules. I ask the casino representative to return your last deposit again, we need a little more time.

These are the ones that were made by the real people, not a bonus there are no bonuses at all

#21379

June Quinn wrote Friday 10th of January

Mike Collins wrote Friday 10th of January

Why do you take these bonuses? https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Who am I writing these guides for? They sent me your betting screen, and there were violations of the rules. I ask the casino representative to return your last deposit again, we need a little more time.

These are the ones that were made by the real people, not a bonus there are no bonuses at all

Did you cancel the bonus? If the balance does not become 0 after you have taken the bonus, the bonus is active. My friend, the situation is shit. But the casino has rules that you've broken. Don't take any more bonuses, the casino gives bonuses for a reason.

#21523

Mike Collins wrote Sunday 12th of January

June Quinn wrote Friday 10th of January

Mike Collins wrote Friday 10th of January

Why do you take these bonuses? https://casinosincanada.com/content/free-cheese-is-only-in-the-mousetrap-bonuses-overview/ Who am I writing these guides for? They sent me your betting screen, and there were violations of the rules. I ask the casino representative to return your last deposit again, we need a little more time.

These are the ones that were made by the real people, not a bonus there are no bonuses at all

Did you cancel the bonus? If the balance does not become 0 after you have taken the bonus, the bonus is active. My friend, the situation is shit. But the casino has rules that you've broken. Don't take any more bonuses, the casino gives bonuses for a reason.

I cancelled the bonus. They still haven't returned my money.

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