Please help me understand this situation and, if possible, return my funds.

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170
#21679

Hello, dear team. I am writing to you in a state of complete despair. I am a regular player of the online casino Samosa Casino since 2022. During this time, I have accumulated a significant amount in my account - 7,500 Canadian dollars. This money was the result of my winnings and loyalty bonuses. On June 15, 2024, I tried to log into my account but found that the Samosa website Casino won't load. At first I thought it was a temporary technical issue. However, after a few days, the situation hasn't changed. I tried to contact the support service via email and phone number listed on their Facebook page , but all my messages went unanswered. A week later I started searching for information on the Internet and was horrified to find that many players had encountered the same problem. On various forums people write that Samosa Casino appears to have gone out of business I have all the evidence of my activity in this casino: screenshots of my balance, transaction history, emails confirming deposits and winnings. Please help me understand this situation and, if possible, return my funds.

#21684

We tried to contact Samosa Casino to all known contacts, but unfortunately we have not received any response yet. The site is indeed unavailable, which confirms your words. We continue our attempts to establish contact and clarify the situation. Please be patient. We will keep you updated on any changes.

#21686

Can they just disappear with all our money? That's a huge amount for me...

#21687

Unfortunately, the news is not encouraging. The regulator has confirmed that Samosa The casino has ceased operations.

#21690

This is simply unthinkable! How is this even possible in 2024?

#21691

We fully share your indignation.

#21692

Got it, thanks for the comprehensive answer...

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