I really hope for your help in this matter!

Hi guys! I want to share my story and ask for your help. I have been playing at Sportuna casino for a couple of months now and I have encountered a problem that I can't solve myself. The other day, on July 15, 2024, I requested a withdrawal of $300. I passed verification a long time ago, so I expected a quick withdrawal, as usual. But the money has not yet arrived in my account, and Sportuna's support service is strangely silent and responds with template phrases. I really hope for your help in this matter! My email at Sportuna: JujuSparklez@gmail.com.

Hello, Thank you for your message. We are sorry about the difficulties with the withdrawal of funds in the Sportuna casino. For further investigation, please send us screenshots of the correspondence with support and your personal account in private messages. We will try to help you in this situation. Sincerely, The CasinosInCanada Team

Hi! I have already sent all the screenshots to private messages. I am waiting for news from you!

We will contact Sportuna representatives and try to speed up the process. It may take some time, but we will keep you updated. Sincerely, The CasinosInCanada Team

We contacted Sportuna Casino and received a response from them. They claim that your withdrawal request is delayed due to a change in the payment system. They promise to resolve the issue within the next 48 hours due to the accumulated withdrawal queue. We will monitor the process and notify you of any changes. Sincerely, The CasinosInCanada Team

Thanks for the information. I hope everything will be resolved quickly. I will wait.

We would like to inform you that Sportuna Casino has confirmed that the technical issues have been resolved. Your withdrawal request has been reprocessed and the funds should reach your account within 24 hours. Please let us know when you receive the funds. Sincerely, The CasinosInCanada Team

Excellent, thank you! I will definitely let you know as soon as the money arrives.

The money finally arrived. Thank you for your help! I hope there won't be any more problems like this.

We are glad that the problem has been solved. If you have any further questions or problems, do not hesitate to contact us. We are always ready to help. Sincerely, The CasinosInCanada Team