For the third day in a row, I've been trying to top up my deposit at the Abocasino and the money still hasn't appeared in my account!

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184
#1597

Hello! My name is Jennifer, and I come to you with desperation. I have been a loyal Abocasino customer for several years now. But now I have a terrible situation. For the third day in a row, I've been trying to top up my deposit at the casino and the money still hasn't appeared in my account! I have monitored every transaction and can confirm that an amount has been debited from my bank card, but it does not reflect in any way on my gaming account. I'm hoping this is just some kind of technical error, but I'm also annoyed that my funds are missing. I was hoping to have a nice evening at the casino, but instead I was faced with this nightmare situation.

#1615

Hello Jennifer! We're sorry you encountered this problem. To begin investigating this situation, we will need your email address or login in Abo Casino. Casinos in Canada support team

paid 50 USD
our debt 480 USD
#1631

Sent in messages. Do you have any information, how long should I wait?

#1654

Thanks for the information. We will contact you with the results of the investigation and further instructions as soon as possible. Casinos in Canada support team

paid 50 USD
our debt 480 USD
#1682

I hope your team of specialists can find the root of this problem and return my funds. My hope in you is the only thing left for me.

#1710

Thanks for your patience, Jennifer! We have completed our investigation and would like to inform you that a technical error has been discovered in the payment processing system, which has resulted in a delay in replenishing your deposit. AboCasino apologizes to you for any inconvenience you have experienced due to this situation. We are pleased to announce that funds will be added to your gaming account shortly and you can now enjoy your casino experience as usual. If you have any further questions or require further assistance, please do not hesitate to contact us. We are always ready to help you and ensure a pleasant and carefree pastime in our casino. Casinos in Canada support team

paid 50 USD
our debt 480 USD
#1735

As I thought. But if I hadn’t written to you, I would probably have waited for weeks. I will unsubscribe as soon as the money arrives, and the complaint can be closed.

#1786

The deposit has been replenished! Thank you, the problem is completely solved!

#1808

If you have any further questions or require assistance in the future, please do not hesitate to contact us. We are always here to help you and provide you with high quality service. Casinos in Canada support team

paid 50 USD
our debt 480 USD

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