I still can't get my money

Start date

229
#1976

I registered at BetsAmigo Casino and made a small deposit. By playing slots, I was able to win a significant amount, which I want to withdraw. After successfully completing the verification process, I tried to make a withdrawal, but every time I encountered an error on the site. Support initially said that the problem was on my side and suggested trying a different browser and clearing the cache. Some completely unrelated things, but oh well. I did everything they asked, but the problem persisted. Now they say they are having technical problems and I need to wait. But it's been over a week now and I still can't get my money. The withdrawal amount is 3,400 USD. I need help solving this problem.

#1983

Hello! We have received your complaint and are ready to begin investigating the problem. Please provide your username or email that you used to create your BetsAmigo account so that we can begin solving the problem. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1989

Thanks for your reply. Sent mail. I hope my problem will be resolved soon.

#1995

Great! It will take us a little time to contact a casino representative and figure out what the reason is. As soon as we have information, we will contact you immediately. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2002

Ok. I'm waiting.

#2008

Good evening! We are pleased to announce that your issue has been successfully resolved. During communication with the technical support of the BetsAmigo casino , the reason and its solution were identified: “Dear player. After a detailed investigation, we found out that the problem was a technical glitch on the side of one of our payment partners. This failure resulted in some transactions not being processed correctly. We immediately contacted our partner and worked together to resolve the issue. The glitch has now been resolved and all blocked transactions will be processed as soon as possible. Your funds will be sent to your account within 48 hours. Once again we apologize for the inconvenience caused.” Please let us know when the funds arrive in your account so that we can close the complaint. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2014

Interesting movie. Why couldn't the casinos tell me this themselves? I could understand. Why was it necessary to invent a bunch of reasons and remain silent? I'm waiting for funds to arrive.

#2020

Yes, the money came in two payments in 2 days. Problem solved. Thanks for the help!

#2026

We are glad that the issue is closed. If you have any additional questions or concerns, please do not hesitate to contact us. We wish you good luck in your games and have a great time at BetsAmigo ! Support team Casinos In Canada

paid 50 USD
our debt 480 USD

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