Can anyone help me get back to Earth and get my money?

Oh, how glad I am that I decided to play BetChain! I thought that many casinos had already surprised me with their “high” level of service, but BetChain apparently decided to take first place in my chart! I ordered a $500 withdrawal two weeks ago and guess what? Of course, the money hasn't arrived yet! But they promised me instant payment. Apparently, their definition of the word “instantly” is somewhat different from mine. And yes, I have already written them three letters, but apparently, they are busy looking for my money in the "instant" universe. Can anyone help me get back to Earth and get my money?

Hello. We're sorry to hear about your unique experience with BetChain. We are ready to help you “instantly” (in our understanding of the word). To begin, please provide us with your username or email address that you used when registering at the casino. Also if you have any screenshots or proof of your withdrawal and communication with their support team it will be very helpful. Casinos in Canada Support Team

Oh, what a quick answer! Perhaps BetChain could learn fr om you. My login is WittyWinner_69. And yes, I have screenshots of my output and "very productive" communication with their support team. Wh ere should I send them?

Send all available information to us in private messages. This will help speed up the process. We will begin our investigation and try to get to the bottom of the situation as soon as possible. Casinos In Canada Support Team

Hopefully your "as soon as possible" will be really quick. Screenshots have been sent. I'm waiting for your actions.

Thanks for the info. We are launching an investigation and will contact BetChain to find out where your money is "lost". We will write to you as soon as we have news. Casinos In Canada Support Team

Hello. We have contacted BetChain and discussed your request. They admitted the mistake on their side and promise to make a payment within the next 24 hours. We hope that this time your “moment” of waiting will not last long. Casinos In Canada Support Team

Oh, good news! Thank you for your help. I will definitely keep an eye on my score and let you know the results. I hope I get my money back sooner than I have to write another sarcastic complaint.

Tell me, have you still not received the funds? Casinos In Canada Support Team

According to BetChain confirmations, the money should have come to you. Can you please confirm receipt of funds so we can close the complaint? Casinos In Canada Support Team

The complaint is closed. Casinos In Canada Support Team