I have serious problems with withdrawal of funds.

I am filing a complaint against 5Gringos Casino! I have serious problems with withdrawal of funds. I have tried to withdraw my money three times already, but every time I am refused without any explanation. It's my money and I want it back!

Hello! We are very sorry that you are having problems with 5Gringos Casino. We are ready to help you. Please clarify your login or email that you used when registering at the casino, or provide details in private messages. Support team Casinos In Canada

Sent your login. On September 28, I won $360, but have not been able to withdraw it to this day. Please help me solve this problem! I also sent you screenshots of correspondence with casino technical support, who did not answer anything regarding the matter.

Thanks for the information provided. We will begin an investigation and contact 5Gringos Casino to find out the reason for the delay in payment. Please give us some time. Support team Casinos In Canada

We contacted 5Gringos Casino and found out that the delay was due to technical problems on their side. They assured us that the problem will be resolved soon and your funds will be transferred to your account as soon as you withdraw them. If you have any additional questions or concerns, please let us know. Support team Casinos In Canada

Thank you very much for your help! I hope I don't encounter such problems again in the future. I will write to you as soon as I can withdraw the funds...

I made a conclusion, and finally it was not rejected. Now I'm waiting for the money to arrive in my account...

Please let us know if you received the funds so we can close the complaint. Support team Casinos In Canada

Yes Yes! Everything arrived today. Thanks again for your help!

We're happy to help! If you have any other problems or questions, don't hesitate to contact us. Our goal is to help players and provide fair and transparent gaming. Good luck to you! Support team Casinos In Canada

Hello everybody, I requested a withdraw o 5gringos casino since 16 june and i didn't receive my payment to this day

Responded to you in your recent complaint