I'm trying to withdraw 4500 EUR from my Nucleonbet account

Hello CasinosInCanada . I'm trying to withdraw 4500 EUR from my Nucleonbet account , but when I try to withdraw funds, they tell me that a verification code has been sent to my phone number. However, despite repeated attempts and requests for new codes, I never received a single code. I contacted their support and was advised to reboot the phone and reinsert the SIM card. It did not help. After that they asked me to contact them by email. I sent them all the necessary documents, including my passport. They promised to solve the problem, but 2 days have passed and I still haven't received my money. What should I do?

Hello! Thank you for contacting us. We understand your concern. To begin our investigation, we will need your username or the email address you used to register with Nucleonbet . Please provide this information in a private message or here if you don't mind. Support team Casinos In Canada

Oh great! Another support service that wants my data. I hope you can actually help and not just waste my time. My login is in your PM !

Without your data we will not be able to help you. Thanks for the information provided. We will begin an investigation and contact Nucleonbet Casino to find out the reason for the delay and help you resolve the issue. We will contact you as soon as we hear back from them or find a solution. Support team Casinos In Canada

Well, how are you doing? Or have you, like the casino, decided to ignore me?

We apologize for the delay. We have contacted Nucleonbet Casino and are awaiting their response. Please give us some more time. We are doing our best to help you. Support team Casinos In Canada

I hope you are actually doing something and not just writing nice words to me.

We understand your concern. Nucleonbet Casino responded to us and informed us that there was a technical problem with sending verification codes. They promised to solve this problem as soon as possible and make a payment. Please let us know if you receive your funds or if you have any additional questions. Support team Casinos In Canada

Finally! I got my money. Thanks for the help. I hope I won't encounter such problems again.

We are glad that your problem has been resolved. If you have any additional questions or concerns in the future, don't hesitate to contact us. Be careful and good luck in your games! Support team Casinos In Canada