encountered a serious problem when trying to withdraw my funds from MadMax Casino

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138
#2782

Hello. My name is Barbara. I encountered a serious problem when trying to withdraw my funds from MadMax Casino . I expected to receive my money within a week as usual, but it's been about 2.5 weeks and I still haven't received my money. The amount is quite large - 3120 euros. Support is silent and doesn't answer anything. I already think that I won’t see any money... Can you help me with this?

#2785

Thank you for contacting our service. We understand your concern and are ready to help you resolve this issue. First, could you please provide your username or email that you used when registering with MadMax Casino ? This will help us quickly contact the casino and clarify the details of your transaction. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2788

My login V MadMax Casino: Barbara TheGreat . If you need mail, I will send you a PM. I really hope for your help, as it seems to me that the casino is ignoring my requests.

#2790

Thank you for the information you provided. We have already started an "investigation" and contacted MadMax representatives Casino . Please give us time to understand the situation. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2792

We have investigated your issue and contacted MadMax representatives Casino . They have confirmed that your transaction was completed successfully on their end. However, they also discovered that there was an issue on their payment partner's side, causing your payment to be delayed. MadMax Casino has taken all necessary steps to resolve this issue and your payment should be deposited into your bank account within the next 72 hours. We recommend that you check your bank account in the coming days and let us know the status of the transaction. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD
#2794

Yes. Now I have the money! Thank you so much for your help. If it weren’t for you, the money would still be “hanging” with system errors.

#2798

We are glad to hear that your problem was successfully resolved. If you have any more questions or concerns in the future, don't hesitate to contact us. We are always ready to help! Support team Casinos In Canada

paid 50 USD
our debt 480 USD

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