I want to share my horrifying story with you, which happened at the online casino Wild Fortune

Hello, Casinos In Canada team! I want to share my horrifying story with you, which happened at the online casino Wild Fortune. It all started incredibly well when on November 12th, I won $15,000! My username is Bastian03. I was on cloud nine, but soon my joy turned into a nightmare. The next day, trying to log into my account to request a withdrawal, I found that I couldn't log in. The password or username didn't match. I immediately contacted the casino support, but they only said they couldn't help. For two whole weeks, I communicated with them, but never gained access to my account. Finally, on November 28th, they restored my access and reset my password. However, when I logged in, I saw that my balance was zero! In the betting history, it was evident that someone made insane bets on one of the slots, where the chances of winning were practically zero, and lost all my winnings. I immediately contacted support, but they treated my issue with complete indifference. They claimed they couldn't do anything and suggested that it was either me or someone I gave access to my account. But that's not true! I didn't give my data to anyone! I feel completely deceived and left without help. I ask you to help me restore justice. How can I prove that I'm not guilty in this horrible situation? Can you somehow influence the casino to conduct an investigation?

Hello. We are very sorry to hear about your situation. We understand your concern and will start an investigation with your account at Wild Fortune. Could you provide us with screenshots of your betting history and correspondence with the casino support? Support Team Casinos In Canada

Here are screenshots of my betting history and my correspondence with support. You'll see how I repeatedly tried to get help and explanations from them.

Thank you for the additional information. We will get back to you with updated information. Support Team Casinos In Canada

We have contacted Wild Fortune and discussed your case. The casino confirmed that you approached them with an issue. However, they insist that no unusual activities were detected on the account before the password change and that they cannot restore your balance as they consider the actions on your account legitimate. Support Team Casinos In Canada

This is impossible! I would never risk such an amount! There must be a mistake or someone else's fraud. Please help me prove my innocence. Why would I write to them about this? Why would I try to withdraw money before this? For what? It's complete nonsense!!

We understand your concern, but unfortunately, our ability to influence the casino's decision is limited. We recommend you contact the relevant regulatory authorities and perhaps seek legal advice on this matter. Wild Fortune - decided to ignore all our letters and is a scam. The casino deceives its players and doesn't even hide it. Therefore, we are adding Wild Fortune to our blacklist (https://casinosincanada.com/blacklisted/). We recommend that you only play at trusted casinos from our list (https://casinosincanada.com/casinos/fully-trusted-casinos/), where you won't encounter such problems. And even if any situation occurs, we guarantee to return all lost funds. Support Team Casinos in Canada