It concerns FoxyPlay casino, where I've faced serious issues with withdrawing funds

Dear esteemed team at Casinos In Canada! I've encountered a situation that seems extremely unfair to me and requires your attention. It concerns FoxyPlay casino, where I've faced serious issues with withdrawing funds. The thing is, on December 15th, I won $470 in the "Book of Dead" slot. You won't believe it, but when I tried to withdraw my winnings, my account was suddenly blocked. I immediately contacted FoxyPlay customer support, but they only replied that my account is undergoing verification due to suspicion of fraud. I am absolutely confident in my innocence and am ready to provide any necessary documents to verify my account. But it's been a week since I haven't received any specific response from the casino, only vague wordings and promises to resolve the issue "soon." My casino login is Wikting4, and I feel completely helpless in this situation. I'm seeking your assistance in resolving this problem, as I truly don't know what else I can do.

Hello! We express our deepest regret regarding your situation at FoxyPlay casino. To begin the investigation, we need to obtain additional information from you. Could you please provide screenshots of your correspondence with the casino support and any other evidence that can confirm your story? This will help us conduct a more effective dialogue with FoxyPlay representatives.

Of course, I will take screenshots of the correspondence with support and screenshots of my blocked account right away. Hopefully, this will help expedite the unlocking process and fund withdrawal.

Thank you for providing the documents. We have already initiated an investigation into your case with FoxyPlay. Please wait, we will contact you as soon as we receive a response from the casino.

We are pleased to inform you that after our intervention and investigation conducted jointly with FoxyPlay casino, your account will be unblocked. Your winnings have been confirmed as legitimate, and the casino apologizes for the inconvenience. The withdrawal of funds will be processed within the next 48 hours. Please let us know when the money is credited to your account.

Awesome! Thank you so much for your help and support in resolving this issue. I will definitely inform you as soon as the money arrives. You can't imagine how grateful I am to you!

We are always happy to help! If you have any further questions or issues, please don't hesitate to contact us. Good luck to you in your future casino games!