Gambling Forum

I'm reaching out to you with a serious issue I encountered at LeoVegas. My experience began about a month ago when I decided to try my luck in blackjack. Over a few days of playing, I managed to win a significant amount - $1000. However, when I requested a withdrawal, problems started. Initially, they told me that my account needed verification, which is a standard procedure. I provided all the necessary documents: a passport scan, utility bill, a photo of my credit card, and a bank statement. But after that, I was informed that additional proof of my address was required. I sent a bank statement, but then my account was blocked without explaining the reasons. I've contacted customer support several times, but I only received generic responses without specifics. It seems to me like an intentional delay in payment. I would like to understand what further steps I should take to resolve this situation.