Gambling Forum

Hello, dear Casinos In Canada team. I would like to share my recent issue with the online casino DolfWin, where unfortunately my recent experiences have left me with many questions and concerns. To begin with, after registering and playing for a few weeks, I won a sum of $3200. According to the casino's terms, I requested a withdrawal of these funds on April 10th. I was told that the payout would occur within 5 business days. However, it has been over three weeks now, and I still haven't received my money. During my correspondence with the casino support, I was repeatedly informed about various technical issues, and each time a new deadline was given. Besides, I found it strange that I was asked several times to resubmit documents for verification, although I had already sent them during registration. It would be helpful to understand if there are any internal issues or regular delays in their payment system's operation? Could this be related to my withdrawal method via Skrill? Do I need to take any additional steps to expedite the process? My login to the casino is GoldenAce78. Thank you for your attention to my case, and I hope for your assistance.