They block smart winning players and steal their funds, on ground of suspected arbing.
I wrote to them numerous times.
Answer (the only that is not repeating):
Our security team has detected manipulations and schemes in gaming behavior, which is a gross violation of our rules. You have the right to contact us wherever you see fit, and we, for our part, are ready to provide all evidence of manipulations and violations of the rules.
For any details, please contact technical support on our website, either by email **** or via live chat on the website itself.Thank you for your understanding!
A asked of course for some evidence, asked again and again and nothing, same generic responses.
Please blacklist them!