Lemon Casino Review: Bonuses, RTP and Complaints
Launched in 2021, Lemon Casino is a new online gaming platform developed by Orange Entertainment BV, an emerging player in the iGaming industry operating under an offshore license.
Blacklisted Casino
I recently had a very disappointing experience with Lemon Casino, a site I’d initially chosen for its varied game selection. However, as my experience unfolded, it became clear that any positive features were overshadowed by Lemon Casino’s opportunistic and unfair practices. Here’s an overview of what I faced: Pros: Game Selection: Lemon Casino has a solid selection of games across different genres, it’s one of the few positives I can say about my time there. Cons: Worse Casino Ever: They confiscated my funds because my last name was wrong, even though I sent them my legal documents. They blocked my account and emails. I opened a complaint, and they used their terms to hide their opportunistic way of avoiding paying players. Be careful when you register in that casino! Better stay away from them, they are not honest at all. Unfair and Opportunistic Account Handling: After a minor discrepancy in my registration details (simply adding a nickname to my first name), the casino blocked my account and confiscated my funds. Although I provided all required documents and attempted multiple times to resolve the issue, the casino was completely unwilling to accept any clarification or corrections. This issue, which could have been easily resolved, was instead used as an excuse for them to permanently seize my winnings. Even through Casino Guru’s assistance, Lemon Casino stuck firmly to their stance without showing any flexibility or regard for fairness. Unilateral and Rigid Customer Service Decisions: Customer service at Lemon Casino was robotic, rigid, and unhelpful, with no option for back-and-forth discussion. They quickly made unilateral decisions, citing their Terms & Conditions as a shield to justify any unfavorable actions. There was no sense of negotiation or willingness to listen to a player’s perspective. No Live Chat Available: A lack of live chat support was a significant inconvenience. Communication only took place via email, with long response times and often unhelpful replies. This limited my ability to quickly resolve any issues or even discuss options directly, which added to the frustration. Difficult-to-Find Games: Even though the game selection is broad, navigating through it was surprisingly challenging. The layout made it hard to find specific games, which was disappointing for a casino of this size. Having a strong game selection loses its appeal when it’s difficult to access the games. Tricky License and Lack of Player Protections: Lemon Casino operates under a Curacao license, which unfortunately offers limited protections for players. After escalating my complaint through Curacao's system, I realized that players have almost no recourse, as Curacao licensing allows private entities to handle disputes independently. This loophole leaves players without fair options and makes the casino’s unilateral decisions practically irreversible. Ultimately, my experience with Lemon Casino was frustrating and disappointing. Despite their decent game selection, their exploitative practices, lack of support, and unfriendly user experience left me feeling taken advantage of and unprotected. For any player considering this casino, I urge you to proceed with caution—there’s a high chance you may find yourself in a similar situation with little recourse.
Worst casino I’ve had the misfortune of wasting money on. Since day 1 of joining and depositing hundreds of dollars I have yet to win a single penny but I have gained the knowledge that all their games follow the same pattern of win win loose about 20 times, then bigger win loose 20 times, then 3-4 small wins followed by nothing but losses till the end of funds. As well their promotions and bonuses won’t get added to your account and since you have to email them because even though the say they have live chat support I’ve never see it ever. But their support will give some excuse like you didn’t activate your bonus when there is no place to activate it. Additionally their non existent cashback because any in game wins will reduce your cashback so don’t ever expect to see a penny in cash back. It’s a money pit casino, save yourself time and money and play a better casino
I start with this unfairly positive reputation that Casino Guru has! If a casino has low ratings across all online platforms, how can you give it such a high rating?
Despite having a very basic design, the website is quite straightforward to use. Everything functions flawlessly. There are ample bonuses and promotions, along with all the leading providers. A casino cashback programme exists.
Good withdrawal following prompt verification, many available payment options, competitive promos, good bonuses, and quick live chat assistance.
It’s a community widget, visit community tab for full experience
Welcome to our independent review of Return to Player (RTP) for slots at Lemon Casino. As an experienced player and researcher in the online gambling industry, I have conducted a thorough analysis of various providers and their games available at this casino.
BF Games RTP
I was unpleasantly surprised to discover that Lemon Casino has significantly reduced the RTP in all the checked BF Games slots.
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Buffalo Trail Ultra – RTP 94.05% (normal 96%)
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Cave Of Fortune – RTP 94.15% (normal 96%)
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Frozen Yeti – RTP 94.15% (normal 96.1%)
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Raiders Of The North – RTP 94.07% (normal 96.06%)
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Royal Win Remastered – RTP 94.19% (normal 96.1%)
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Royal Win – RTP 94.19% (normal 96.23%)
BGaming RTP
Unfortunately, the trend of reduced RTP continues with BGaming slots. Almost all checked games, including Adventures, Dragon Age Hold and Win, and Soccermania, showed decreased RTP values.
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Adventures – RTP 94.1% (normal 96.18%)
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Dragon Age Hold And Win – RTP 94.2% (normal 96%)
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Fishing Club – RTP 97.16%
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Hit The Route – RTP 94.11% (normal 97.00%)
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Panda Luck – RTP 94% (normal 96.0%)
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Soccermania – RTP 94.05% (normal 96%)
GameArt RTP
Here, the situation changes dramatically. I was pleasantly surprised to find that Lemon Casino does not reduce the RTP in GameArt slots.
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7s Fury 40 – RTP 95.99%
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Golden Furong – RTP 96.11%
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Great Buffalo Megaways™ – RTP 96.48%
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Shining Royal 20 – RTP 96.35%
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Wolf Hunt – Dice – RTP 96.10%
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X Mas Express – RTP 96.79%
Hacksaw Gaming RTP
Unfortunately, the joy from GameArt was short-lived. In Hacksaw Gaming slots, we again see a widespread reduction in RTP.
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2 Wild 2 Die – RTP 96.25%
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Beam Boys – RTP 94.24% (normal 96.23%)
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Cash Crew – RTP 94.23% (normal 96.18%)
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Cursed Crypt – RTP 94.29% (normal 96.17%)
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Slayers Inc – RTP 94.36% (normal 96.2%)
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Ze Zeus – RTP 94.23% (normal 96.36%)
Kalamba RTP
The Kalamba slots review revealed a mixed picture. Some games, like Agent 51 and Atlantis Thunder, retained a high RTP. However, in other slots, such as Joker Hit N Goal and Miami Sunset 7s Hold and Win, Lemon Casino significantly reduced the RTP. This inconsistency raises questions about the casino’s policy.
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Agent 51 – RTP 96.73%
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Atlantis Thunder – RTP 97.73%
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Joker Hit N Goal – RTP 92.94% (normal 96.5%)
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Miami Sunset 7s Hold And Win – RTP 93.39% (normal 97%)
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Moo Snatchers – RTP 93.41% (normal 95.9%)
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Xmas Lightning – RTP 96.85%
Microgaming RTP
The situation with Microgaming at Lemon Casino is quite concerning. All checked slots, including the famous Mega Moolah and its variations, showed significantly reduced RTP. The reduction in Absolootly Mad Mega Moolah from 92.02% to 86.72% is particularly shocking. This huge difference almost eliminates players' chances of winning.
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Absolootly Mad Mega Moolah – RTP 86.72% (normal 92.02%)
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Atlantean Treasures Mega Moolah – RTP 86.78% (normal 92.08%)
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Football Star – RTP 94.06% (normal 96.42%)
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Immortal Romance Mega Moolah – RTP 86.73% (normal 93.40%)
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Mega Moolah – RTP 88.12% (normal 88.12%)
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The Book Of Atem Wowpot – RTP 88.20% (normal 94%)
NetEnt RTP
In NetEnt slots, the situation is slightly better, but still far from ideal. Most games retained their original RTP. However, in some popular slots, the RTP was reduced. This is disappointing given the popularity of these games.
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Blood Suckers – RTP 94.07% (normal 98%)
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Dead Or Alive 2 Feature Buy – RTP 96.8%
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Fruit Spin – RTP 96.84%
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Gonzo's Quest – RTP 95.97%
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Jumanji – RTP 96.33%
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Starburst – RTP 94.05% (normal 96.1%)
Nolimit City RTP
Unfortunately, all checked Nolimit City slots at Lemon Casino showed reduced RTP.
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Fire In The Hole 2 – RTP 94.08% (normal 96.18%)
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Ice Ice Yeti – RTP 94.30% (normal 96.16%)
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Land Of The Free – RTP 94.05% (normal 96.01%)
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Punk Rocker – RTP 94.10% (normal 96.01%)
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Tesla Jolt – RTP 94.28% (normal 96.66%)
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Tombstone – RTP 94.20% (normal 96.19%)
Playson RTP
Finally, some good news! Lemon Casino does not reduce the RTP in Playson slots.
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5 Fortunator – RTP 96.25%
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Bozo Cats – RTP 96.30%
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Crystal Land 2 – RTP 95.50%
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Jelly Valley – RTP 95.95%
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Rich Diamonds Hold And Win – RTP 95.59%
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Royal Coins 2 Hold And Win – RTP 95.64%
Pragmatic Play RTP
Unfortunately, the positive trend did not continue for Pragmatic Play. All checked slots from this popular provider showed reduced RTP at Lemon Casino.
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Christmas Big Bass Bonanza – RTP 94.62% (normal 96.71%)
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Fruit Party – RTP 94.45% (normal 96.47%)
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Gates Of Olympus 1000 – RTP 94% (normal 96%)
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Gates Of Olympus – RTP 94.50% (normal 96.50%)
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Wisdom Of Athena – RTP 94.09% (normal 96.07%)
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Wolf Gold – RTP 93.99% (normal 96.01%)
Red Tiger RTP
The situation with Red Tiger at Lemon Casino is seriously concerning. All checked slots showed significantly reduced RTP. This widespread reduction in RTP severely undermines trust in the casino.
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Athens Megaways – RTP 92.68% (normal 95.68%)
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Aztec Spins – RTP 92.77% (normal 95.71%)
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Blood Suckers Megaways – RTP 92.77% (normal 97.66%)
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Fishtastic – RTP 92.73% (normal 95.6%)
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Rainbow Jackpots – RTP 93.1% (normal 96.15%)
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Sakura Masks – RTP 92.66% (normal 95.7%)
Play'n Go RTP
Unfortunately, Play'n Go is not an exception to the overall trend. All checked slots from this provider at Lemon Casino have reduced RTP.
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3 Clown Monty 2 – RTP 94% (normal 96%)
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Fulong 88 – RTP 94% (normal 96.2%)
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Spark Of Genius – RTP 94% (normal 96.23%)
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Temple Of Tollan – RTP 94% (normal 96.18%)
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Tomb Of Gold – RTP 94% (normal 96.1%)
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Wild Survivor – RTP 94% (normal 96.2%)
Is It Possible to Win at Lemon Casino?
About the Casino
With a modest library of over 800 games, Lemon Casino offers various slots and a limited selection of live games. Players can also explore enticing promotions to enhance their gaming experience.
Let's delve into the critical aspects, including bonus conditions, game titles, and other key features that define Lemon Casino.
Welcome Bonus
Multiple Welcome Offers
New players at Lemon Casino have the flexibility to choose from several Welcome Offers upon their initial deposit, with a low qualifying amount of 10 CAD.
400% Megaways Welcome Bonus: This bonus, exclusively playable on Megaways slots, requires a 40x wagering of the deposit and bonus within 7 days, with bets not exceeding 2 CAD. Maximum winnings withdrawable from this bonus are capped at 500 CAD.
Welcome Premium Offer: A live casino cashback offer, providing 15% of net losses from the first 50 live casino rounds (bets over 5 CAD). Notably, this cashback is entirely wager-free.
100% Welcome Bonus up to 300 CAD + up to 100 free spins: The bonus and free spin winnings must be wagered 35 times within 7 days, with bets not exceeding 2.50 CAD. Free spins quantity varies based on the deposit amount, ranging from 25 to a maximum of 100.
Weekly Cashback & Other Promotions
Registered players can claim a Weekly Cashback of up to 7%, determined by the total losses. Lemon Casino also hosts a variety of promotions, including a lottery, slot tournament, and the Treasure Boxes Quest.
Game Selection
Lemon Casino collaborates mostly with smaller-scale providers, offering a diverse selection of slots such as Kim’s Wild Journey, Queenie, Mental, Defenders of Asgard, Lucky Durian, Elemental Gems Megaways, and more. Live table games include Auto Roulette, Blackjack Azure, Andar Bahar, Mega Sic Bo, regular and Speed Baccarat.
Game Providers
Lemon Casino boasts a diverse array of games primarily supplied by smaller studios, including No Limit City, Pariplay, PG Soft, BF Games, Booongo, Habanero, Green Jade, Triple Cherry, High 5 Games, Ezugi, and others. Notably, Pragmatic Play and iSoftBet stand out as the key providers in the casino's gaming repertoire.
Deposits and Withdrawals
Lemon Casino facilitates seamless transactions with a variety of convenient payment methods, the availability of which depends on your location. Upon registration, players can choose from options such as Bitcoin, Bitcoin Cash, Ethereum, Giropay, Klarna, Litecoin, Maestro, Mastercard, MiFinity, Neosurf, Ripple, Sofort, Tether, and Visa.
Accepted fiat currencies include CAD, EUR, HUF, PLN, RUB, and USD.
In terms of financial limits, Lemon Casino aligns with industry standards, setting the minimum deposit and withdrawal amounts at 10 CAD and 20 CAD, respectively. The required deposit turnover before initiating a withdrawal is a reasonable single turnover.
However, certain aspects of the withdrawal policy may present challenges. While the initial withdrawal per week is free, subsequent withdrawals within the same week incur a 5 CAD fee or its equivalent in another currency. Failure to provide requested KYC verification documents within 5 days may result in declined withdrawal requests, account closure, and confiscation of remaining funds.
Deposit Methods
Bitcoin, Bitcoin Cash, Ethereum, Giropay, Klarna, Litecoin, Maestro, MasterCard, MiFinity, Neosurf, Ripple, Sofortuberweisung, Tether, Visa
Withdrawal Methods
Bitcoin, Bitcoin Cash, Ethereum, Giropay, Klarna, Litecoin, Maestro, MasterCard, MiFinity, Neosurf, Ripple, Sofortuberweisung, Tether, Visa.
Security and Licensing
Owned by Orange Entertainment BV, a recent entrant in the iGaming sector, Lemon Casino operates under a Curacao license. While Curacao licensing provides a legal framework, it's important to note that the regulatory oversight is not as robust as with respected authorities like the UK Gambling Commission or the Malta Gaming Authority. Players should consider this aspect, as these prominent regulators ensure the highest standards of customer protection and intervention in case of disputes, contrasting with the more hands-off approach of the Curacao gaming authorities.
Mobile Compatibility
Lemon Casino is optimized for mobile devices, offering a seamless gaming experience on mobile browsers without requiring any app downloads.
Lemon Casino Screenshots
Customer Support
Lemon Casino offers customer support through live chat and email from 08:00 CET to 00:00 CET, seven days a week.
Lemon Casino presents an intriguing platform with a variety of gaming options, though it caters to a specific audience with its unique bonus conditions and game selection. While some aspects may appeal to certain players, the casino might not be the ideal choice for those seeking more standard industry practices. Players are encouraged to carefully review the terms and explore the demo versions before committing to real money play.
- Diverse Game Selection
- Cryptocurrency Support
- Accessible Demo Versions
- Limited Popular Providers
- Withdrawal Policy Charges
- Curacao License
Lemon Casino Casino
2021
1x2 Gaming, Bally, Big Time Gaming, Blueprint Gaming, GameART, Habanero, Kalamba Games, Microgaming, NetEnt, Nolimit City, Play'n GO, Playson, Pragmatic Play, Red Tiger Gaming, SYNOT Games, Thunderkick, Hacksaw Gaming, Booming Games, skillzz Gaming, Booongo Gaming, Betsoft, Amatic
Android, iPad, iPhone, Windows, Mac
Chat, E-mail
CAD, EUR, NOK, USD, HUF
FAQ
Lemon Casino is available to players from various countries, including Poland, Germany, Hungary, Austria, Switzerland, Slovenia, and Canada. However, accessibility may vary based on regional regulations.
Players can make one free withdrawal per week; subsequent withdrawals within the same week incur a fee of 5 CAD or equivalent. Additionally, providing KYC verification documents within 5 days is crucial to avoid declined withdrawal requests.
Yes, welcome bonuses, including the 400% Megaways Welcome Bonus and the 100% Welcome Bonus, have specific wagering requirements. Players must wager the bonus amount along with the deposit within 7 days, with varying conditions for each bonus offer.