FestivalPlay Casino Review: Bonuses, RTP and Complaints

Let's start with the provider 1x2 Gaming. Everything turned out to be surprisingly stable here. The RTP in the slots is at a good level, and somewhere even slightly exceeds 96%, which is pleasing. A decrease was not found in any of the checked machines. At FestivalPlay Casino, games from 1x2 gaming can be launched without fear.

• Ghost Huntin' – RTP 96.1%

• Hot Joker Fruits 20 – RTP 95.04%

• Hot Joker Fruits – RTP 96.05%

• Jesters Wilds – RTP 95% (normal 95)

• Medieval Mania – RTP 96.08%

• Trawler Fishin' – RTP 96.16%

But BGaming has a completely different picture. Almost all tested slots recorded a decrease in RTP by 2% or more compared to the norm. This is an alarming signal, because such reductions significantly reduce the chances of winning. And although BGaming usually offers high return percentages, the situation is clearly not in favor of players at FestivalPlay Casino.

• Bonanza Billion – RTP 94.04% (normal 95.97)

• Lady Wolf Moon Megaways – RTP 93.75% (normal 97.2)

• Train To Rio Grande – RTP 94.01% (normal 96.1)

• Voodoo People – RTP 94.33% (normal 96.88)

• Wild Cash – RTP 94.05% (normal 96.34)

• Wild West Trueways – RTP 94.2% (normal 96.2)

With the ELK Studios provider , everything is much better. Almost all slots have retained the standard RTP values, hovering around 96%. Yes, there are a couple of machines with an RTP of around 94%, but for these slots these are standard numbers, without any reductions.

• Dead Man's Gold – RTP 94%

• Katmandu Gold – RTP 96.2%

• Tahiti Gold – RTP 96.1%

• The Grand Galore – RTP 96%

• Toro Shogun – RTP 94%

• Visitors – RTP 96.1%

Let's move on to Fugaso. And here again we had a pleasant stability. The RTP in the provider's slots remained at a good level — from 96% to 97%. Not a single case of decrease was detected. It is possible to play Fugaso slots at FestivalPlay Casino without fear of being deceived.

• Book Of Anime – RTP 97%

• Inferno Diamonds 100 – RTP 96.5%

• Inferno Diamonds – RTP 96.5%

• Lil Santa Bonus Buy – RTP 96.30%

• Super Santa Link – RTP 96.12%

• Titan Power Wild – RTP 96.20%

However, the situation with Gamomat was not so rosy. Several slots recorded a serious decrease in RTP – about 4% below normal. And although not all games were affected, the fact that almost half of the examples showed a decrease is alarming.

• 20 Ember Wilds – RTP 96.11%

• Crystal Ball – RTP 96.12%

• Fancy Fruits Flaming Link – RTP 92.11% (normal 96.1)

• Great Grizzly – RTP 92.16% (normal 96.12)

• Ramses Book – RTP 96.15%

• Royal Seven Xxl – RTP 96.11%

Hacksaw Gaming really pleasantly surprised me. All tested slots have retained their high RTP rates, which consistently stay above 96%. There are absolutely no questions here - everything is fair and on the side of the player.

• Mighty Masks – RTP 96.3%

• Rip City – RTP 96.22%

• Ronin Stackways – RTP 96.35%

• Stormforged – RTP 96.41%

• Vending Machine – RTP 96.28%

• Wanted Dead Or A Wild – RTP 96.38%

As for Mascot, the situation here is controversial. It seems that there are no strong declines, but most of the slots do not reach the benchmark 96%, stopping at around 95%. However, it is worth emphasizing that such values are considered normal for the slots of this provider.

• Ben Gunn Robinson – RTP 95.06%

• Fruit Machine Megabonus – RTP 95.33%

• Hello Win! – RTP 95.06%

• Minotaurs Wilds – RTP 94.54%

• The Pendragon Legend RTP 95.12%

• Wild Wild Bet – RTP 95.16%

Moving on to Netent. Most games have retained their classic high RTP, as they should be. However, there have been cases of decline in some popular slots. This is a sad fact, because Netent is usually associated with impeccable honesty.

• Aloha Christmas – RTP 96%

• Dead Or Alive 2 – RTP 96.8%

• Dead Or Alive – RTP 96.82%

• Fruit Shop Megaways – RTP 96.06%

• Starburst Galaxy – RTP 94% (normal 96)

• Twin Spin Xxxtreme – RTP 94.06% (normal 96.00)

As for Nolimit City, a decrease in RTP is common and systematic. Almost all tested slots have deviations from the standard values. And this is already a serious disadvantage. It is clear that the provider has suffered a lot in the FestivalPlay Casino.

• Disturbed – RTP 94.06% (normal 96.10)

• Fire In The Hole Xbomb – RTP 94.11% (normal 96.06)

• Punk Rocker 2 – RTP 96.06%

• The Cage – RTP 92.09% (normal 96.05)

• Tomb Of Nefertiti – RTP 94.12% (normal 96.19)

• Walk Of Shame – RTP 94.04% (normal 96.04)

Pragmatic Play also disappointed. More than half of the tested slots had a reduced RTP. Moreover, the decrease is about 2% on average, which is significant. Unfortunately, this is clearly not in favor of players and does not give a great chance of winning.

• 5 Lions Reborn – RTP 94.50% (normal 96.5)

• Book Of Vikings – RTP 96.5%

• Gates Of Olympus – RTP 94.50% (normal 96.50)

• John Hunter And The Book Of The Fallen – RTP 94.47% (normal 96.51)

• Sweet Bonanza – RTP 95.5% (normal 96.51)

• Sweet Bonanza Xmas – RTP 95.5% (normal 96.51)

But with Quickspin, everything turned out to be at the level: not a single decrease in RTP was noticed. The indicators are excellent, sometimes even exceeding 96%. We can say that Quickspin slots in this casino are one of the most honest.

• Arcane Gems – RTP 96.05%

• Artemis Vs Medusa – RTP 96.17%

• Ghost Glyph – RTP 96.18%

• Rapunzel's Tower – RTP 96.25%

• Sticky Bandits – RTP 96.58%

• The Wild Chase – RTP 96.72%

Most of the slots comply with the norms and keep the RTP at the level of 96%, but there are exceptions. In one of the machines, the percentage was noticeably lower, although in general there are few such cases.

• Beat The Beast Griffins Gold – RTP 96.14%

• Bones & Bounty – RTP 96.16%

• Explosive Skeleton 2 – RTP 96.13%

• Jiggly Cash – RTP 96.19%

• Xterminate – RTP 94.12%

• Zap Attack – RTP 96.15%

And finally, Yggdrasil. Things are worse here. In almost half of the tested slots, the RTP was at the level of 94%, which is significantly lower than the standard values. Although some slots still keep a fair return percentage, the overall trend of the provider is alarming.

• 10000 Bc 2 Doublemax – RTP 94%

• Book Hotfire – RTP 96.1%

• Deadly West – RTP 94%

• Jellycious Doublemax – RTP 94%

• Raptor Doublemax – RTP 96%

• Valley Of The Gods – RTP 96.2%

Looking at the results of the check, I can honestly say that it is possible to win at FestivalPlay Casino, but the odds depend on the chosen provider. Where we see stable and high RTP rates, like 1x2 gaming, Fugaso, ELK Studios, Hacksaw Gaming, and Quickspin, it is quite possible to win, it all depends on luck and patience. But in cases where the decrease in RTP is clearly pronounced, such as in BGaming, Nolimit City, Gamomat, Pragmatic Play, and partially in Netent and Yggdrasil, it is more difficult to count on fair play. Here, winning will be the exception rather than the rule. In general, if you choose slots carefully and focus on honest providers, you can play at FestivalPlay Casino. But beware: in some games, the chances are frankly worsened by a decrease in RTP.

On the one hand, it shines with a strong gaming catalog, offering a solid selection of popular casino and live casino games, as well as a diverse range of sports events to bet on. Coupled with enticing rewards and promotions, it certainly adds to the thrill of playing here. The website itself is user-friendly with simple registration, fast loading times, and an intuitive interface.

However, there are a few significant drawbacks that need addressing. For starters, the minimum withdrawal amount is not clearly disclosed, and you can only see it in the cashier after making your first deposit. Moreover, some withdrawal fees may apply, and the rollover requirements before cashing out are on the higher side. These are issues that typically shouldn't be present in a top-tier online casino, and we would recommend FestivalPlay to improve its withdrawal policies.

FestivalPlay lives up to its name with a generous selection of bonuses designed to make your gambling experience festive and rewarding. New players are welcomed with a 100% bonus up to C$750 plus 200 free spins, valid for casino games only. The bonus conditions are fair, and the requirements are clear, though the 40x wagering requirement is standard for the industry. The free spins are credited in batches of 20 per day for 10 days, which adds extra excitement.

While the offers are varied and appealing, players should note that there are restrictions on the maximum cash-out, capped at 10x the bonus value, and the promotions are unavailable in certain regions. As for the overall bonus experience, it’s solid but could benefit from clearer withdrawal terms.

FestivalPlay excels in its game variety, collaborating with top game providers to bring an extensive range of Slots, Crash games, Jackpots, and live table games. The Casino section is well-organized with categories such as Top, New Games, Featured Titles, and Book of Slots, making it easy to navigate. There’s also a wide selection of games from renowned developers like BetSoft and Microgaming. The Sportsbook, offering over 45 sports and 500+ leagues, caters well to sports bettors.

The live casino section stands out with its large selection of live dealer games, including blackjack, roulette, and poker, with over 1,000 games to choose from. For fans of crash games, options like Spaceman and Plinko add extra excitement.

FestivalPlay supports a broad range of payment methods, from traditional credit/debit cards like Visa and MasterCard to e-wallets like Skrill, Neteller, and even several cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. While deposits are easy with a minimum of C$15 for most methods, the withdrawal process is a bit tricky. The minimum withdrawal is unspecified, and no preview is provided until after your first deposit.

What’s more, multiple withdrawals within a 30-day period may incur an 8% fee, which is rather high compared to other casinos. Furthermore, the x5 rollover requirement before withdrawals can be completed is higher than average, and the lack of transparency regarding withdrawal times and fees is another downside.

FestivalPlay is licensed by Gaming Curacao, which ensures that it operates within the regulatory framework for fair play and secure transactions. The site uses SSL encryption to safeguard your personal data and financial transactions. Independent audits confirm the fairness of the games through verified RNG (Random Number Generator).

However, it’s worth noting that FestivalPlay lacks some responsible gambling tools, such as deposit limits or self-exclusion options, which can be a concern for players looking to manage their gaming habits.

Customer support is available 24/7 via live chat and email. The support team is generally responsive and well-trained to assist with various issues, from account management to payment inquiries. While the support channels are available at all times, the lack of a phone support option might be a dealbreaker for some players.

FestivalPlay also boasts a well-optimized mobile platform that works seamlessly on both Android and iOS devices. Although there's no dedicated mobile app, the mobile site is fully responsive and provides access to all games and promotions without requiring additional downloads.