FestivalPlay Casino Review: Bonuses, RTP and Complaints

FestivalPlay offers a mixed gambling experience with both positive and negative aspects that make it difficult to provide a definitive verdict.
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FestivalPlay Casino
2024
1x2 Gaming, Endorphina, Foxium, GameART, Lightning Box Games, Playson, Quickspin, Tom Horn Gaming, Wazdan, Just For The Win, Relax Gaming, Stakelogic, Hacksaw Gaming, Yggdrasil Gaming, Booming Games, Golden Hero Games, Betsoft, Iron Dog Studios, Games Global, Spinomenal, Onlyplay, Gamzix, Swintt, Evoplay Entertainment, Mascot
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We carefully checked the slots at FestivalPlay Casino to find out how fair the playing conditions are for players. We have studied the RTP level in popular slots from different providers. In our testing, there were both pleasant discoveries and alarming facts.
1x2 Gaming RTP
Let's start with the provider 1x2 Gaming. Everything turned out to be surprisingly stable here. The RTP in the slots is at a good level, and somewhere even slightly exceeds 96%, which is pleasing. A decrease was not found in any of the checked machines. At FestivalPlay Casino, games from 1x2 gaming can be launched without fear.
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Ghost Huntin' – RTP 96.1%
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Hot Joker Fruits 20 – RTP 95.04%
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Hot Joker Fruits – RTP 96.05%
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Jesters Wilds – RTP 95% (normal 95)
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Medieval Mania – RTP 96.08%
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Trawler Fishin' – RTP 96.16%
BGaming RTP
But BGaming has a completely different picture. Almost all tested slots recorded a decrease in RTP by 2% or more compared to the norm. This is an alarming signal, because such reductions significantly reduce the chances of winning. And although BGaming usually offers high return percentages, the situation is clearly not in favor of players at FestivalPlay Casino.
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Bonanza Billion – RTP 94.04% (normal 95.97)
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Lady Wolf Moon Megaways – RTP 93.75% (normal 97.2)
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Train To Rio Grande – RTP 94.01% (normal 96.1)
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Voodoo People – RTP 94.33% (normal 96.88)
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Wild Cash – RTP 94.05% (normal 96.34)
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Wild West Trueways – RTP 94.2% (normal 96.2)
ELK Studios RTP
With the ELK Studios provider , everything is much better. Almost all slots have retained the standard RTP values, hovering around 96%. Yes, there are a couple of machines with an RTP of around 94%, but for these slots these are standard numbers, without any reductions.
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Dead Man's Gold – RTP 94%
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Katmandu Gold – RTP 96.2%
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Tahiti Gold – RTP 96.1%
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The Grand Galore – RTP 96%
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Toro Shogun – RTP 94%
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Visitors – RTP 96.1%
Fugaso RTP
Let's move on to Fugaso. And here again we had a pleasant stability. The RTP in the provider's slots remained at a good level — from 96% to 97%. Not a single case of decrease was detected. It is possible to play Fugaso slots at FestivalPlay Casino without fear of being deceived.
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Book Of Anime – RTP 97%
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Inferno Diamonds 100 – RTP 96.5%
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Inferno Diamonds – RTP 96.5%
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Lil Santa Bonus Buy – RTP 96.30%
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Super Santa Link – RTP 96.12%
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Titan Power Wild – RTP 96.20%
Gamomat RTP
However, the situation with Gamomat was not so rosy. Several slots recorded a serious decrease in RTP – about 4% below normal. And although not all games were affected, the fact that almost half of the examples showed a decrease is alarming.
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20 Ember Wilds – RTP 96.11%
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Crystal Ball – RTP 96.12%
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Fancy Fruits Flaming Link – RTP 92.11% (normal 96.1)
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Great Grizzly – RTP 92.16% (normal 96.12)
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Ramses Book – RTP 96.15%
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Royal Seven Xxl – RTP 96.11%
Hacksaw Gaming RTP
Hacksaw Gaming really pleasantly surprised me. All tested slots have retained their high RTP rates, which consistently stay above 96%. There are absolutely no questions here - everything is fair and on the side of the player.
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Mighty Masks – RTP 96.3%
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Rip City – RTP 96.22%
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Ronin Stackways – RTP 96.35%
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Stormforged – RTP 96.41%
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Vending Machine – RTP 96.28%
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Wanted Dead Or A Wild – RTP 96.38%
Mascot RTP
As for Mascot, the situation here is controversial. It seems that there are no strong declines, but most of the slots do not reach the benchmark 96%, stopping at around 95%. However, it is worth emphasizing that such values are considered normal for the slots of this provider.
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Ben Gunn Robinson – RTP 95.06%
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Fruit Machine Megabonus – RTP 95.33%
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Hello Win! – RTP 95.06%
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Minotaurs Wilds – RTP 94.54%
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The Pendragon Legend RTP 95.12%
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Wild Wild Bet – RTP 95.16%
Netent RTP
Moving on to Netent. Most games have retained their classic high RTP, as they should be. However, there have been cases of decline in some popular slots. This is a sad fact, because Netent is usually associated with impeccable honesty.
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Aloha Christmas – RTP 96%
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Dead Or Alive 2 – RTP 96.8%
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Dead Or Alive – RTP 96.82%
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Fruit Shop Megaways – RTP 96.06%
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Starburst Galaxy – RTP 94% (normal 96)
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Twin Spin Xxxtreme – RTP 94.06% (normal 96.00)
Nolimit City RTP
As for Nolimit City, a decrease in RTP is common and systematic. Almost all tested slots have deviations from the standard values. And this is already a serious disadvantage. It is clear that the provider has suffered a lot in the FestivalPlay Casino.
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Disturbed – RTP 94.06% (normal 96.10)
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Fire In The Hole Xbomb – RTP 94.11% (normal 96.06)
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Punk Rocker 2 – RTP 96.06%
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The Cage – RTP 92.09% (normal 96.05)
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Tomb Of Nefertiti – RTP 94.12% (normal 96.19)
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Walk Of Shame – RTP 94.04% (normal 96.04)
Pragmatic Play RTP
Pragmatic Play also disappointed. More than half of the tested slots had a reduced RTP. Moreover, the decrease is about 2% on average, which is significant. Unfortunately, this is clearly not in favor of players and does not give a great chance of winning.
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5 Lions Reborn – RTP 94.50% (normal 96.5)
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Book Of Vikings – RTP 96.5%
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Gates Of Olympus – RTP 94.50% (normal 96.50)
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John Hunter And The Book Of The Fallen – RTP 94.47% (normal 96.51)
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Sweet Bonanza – RTP 95.5% (normal 96.51)
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Sweet Bonanza Xmas – RTP 95.5% (normal 96.51)
Quickspin RTP
But with Quickspin, everything turned out to be at the level: not a single decrease in RTP was noticed. The indicators are excellent, sometimes even exceeding 96%. We can say that Quickspin slots in this casino are one of the most honest.
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Arcane Gems – RTP 96.05%
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Artemis Vs Medusa – RTP 96.17%
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Ghost Glyph – RTP 96.18%
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Rapunzel's Tower – RTP 96.25%
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Sticky Bandits – RTP 96.58%
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The Wild Chase – RTP 96.72%
Thunderkick RTP
Most of the slots comply with the norms and keep the RTP at the level of 96%, but there are exceptions. In one of the machines, the percentage was noticeably lower, although in general there are few such cases.
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Beat The Beast Griffins Gold – RTP 96.14%
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Bones & Bounty – RTP 96.16%
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Explosive Skeleton 2 – RTP 96.13%
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Jiggly Cash – RTP 96.19%
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Xterminate – RTP 94.12%
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Zap Attack – RTP 96.15%
Yggdrasil RTP
And finally, Yggdrasil. Things are worse here. In almost half of the tested slots, the RTP was at the level of 94%, which is significantly lower than the standard values. Although some slots still keep a fair return percentage, the overall trend of the provider is alarming.
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10000 Bc 2 Doublemax – RTP 94%
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Book Hotfire – RTP 96.1%
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Deadly West – RTP 94%
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Jellycious Doublemax – RTP 94%
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Raptor Doublemax – RTP 96%
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Valley Of The Gods – RTP 96.2%
Is it possible to win at FestivalPlay Casino?
Abou the Casino
On the one hand, it shines with a strong gaming catalog, offering a solid selection of popular casino and live casino games, as well as a diverse range of sports events to bet on. Coupled with enticing rewards and promotions, it certainly adds to the thrill of playing here. The website itself is user-friendly with simple registration, fast loading times, and an intuitive interface.
However, there are a few significant drawbacks that need addressing. For starters, the minimum withdrawal amount is not clearly disclosed, and you can only see it in the cashier after making your first deposit. Moreover, some withdrawal fees may apply, and the rollover requirements before cashing out are on the higher side. These are issues that typically shouldn't be present in a top-tier online casino, and we would recommend FestivalPlay to improve its withdrawal policies.
Bonuses & Promotions
FestivalPlay lives up to its name with a generous selection of bonuses designed to make your gambling experience festive and rewarding. New players are welcomed with a 100% bonus up to C$750 plus 200 free spins, valid for casino games only. The bonus conditions are fair, and the requirements are clear, though the 40x wagering requirement is standard for the industry. The free spins are credited in batches of 20 per day for 10 days, which adds extra excitement.
While the offers are varied and appealing, players should note that there are restrictions on the maximum cash-out, capped at 10x the bonus value, and the promotions are unavailable in certain regions. As for the overall bonus experience, it’s solid but could benefit from clearer withdrawal terms.
Game Selection
FestivalPlay excels in its game variety, collaborating with top game providers to bring an extensive range of Slots, Crash games, Jackpots, and live table games. The Casino section is well-organized with categories such as Top, New Games, Featured Titles, and Book of Slots, making it easy to navigate. There’s also a wide selection of games from renowned developers like BetSoft and Microgaming. The Sportsbook, offering over 45 sports and 500+ leagues, caters well to sports bettors.
The live casino section stands out with its large selection of live dealer games, including blackjack, roulette, and poker, with over 1,000 games to choose from. For fans of crash games, options like Spaceman and Plinko add extra excitement.
Deposits & Withdrawals
FestivalPlay supports a broad range of payment methods, from traditional credit/debit cards like Visa and MasterCard to e-wallets like Skrill, Neteller, and even several cryptocurrencies such as Bitcoin, Ethereum, and Litecoin. While deposits are easy with a minimum of C$15 for most methods, the withdrawal process is a bit tricky. The minimum withdrawal is unspecified, and no preview is provided until after your first deposit.
What’s more, multiple withdrawals within a 30-day period may incur an 8% fee, which is rather high compared to other casinos. Furthermore, the x5 rollover requirement before withdrawals can be completed is higher than average, and the lack of transparency regarding withdrawal times and fees is another downside.
Licensing & Security
FestivalPlay is licensed by Gaming Curacao, which ensures that it operates within the regulatory framework for fair play and secure transactions. The site uses SSL encryption to safeguard your personal data and financial transactions. Independent audits confirm the fairness of the games through verified RNG (Random Number Generator).
However, it’s worth noting that FestivalPlay lacks some responsible gambling tools, such as deposit limits or self-exclusion options, which can be a concern for players looking to manage their gaming habits.
Customer Support
Customer support is available 24/7 via live chat and email. The support team is generally responsive and well-trained to assist with various issues, from account management to payment inquiries. While the support channels are available at all times, the lack of a phone support option might be a dealbreaker for some players.
FestivalPlay Screenshots
Mobile Experience
FestivalPlay also boasts a well-optimized mobile platform that works seamlessly on both Android and iOS devices. Although there's no dedicated mobile app, the mobile site is fully responsive and provides access to all games and promotions without requiring additional downloads.
FestivalPlay offers a lot to like, including a wide variety of games, attractive bonuses, and an easy-to-navigate website. However, its unclear withdrawal terms, potential fees, and high rollover requirements are significant areas for improvement. If you can overlook these aspects, it could still be a worthwhile platform for both casino and sports betting enthusiasts. Always read the terms and conditions carefully to avoid any surprises, especially regarding withdrawals and rollover requirements.
- Wide Game Selection
- Attractive Bonuses and Promotions
- Crypto-Friendly
- User-Friendly Interface
- Multiple Payment Methods
- Mobile Optimization
- Unclear Withdrawal Information
- High Withdrawal Fees
- Excessive Wagering Requirements
- Limited Responsible Gambling Tools
- Inactive Account Penalty
FAQ
The minimum deposit required to claim the Casino First Deposit Bonus is C$20, and you need to use the promo code FESTIVAL1 to activate the bonus.
Yes, FestivalPlay supports cryptocurrency withdrawals, including Bitcoin, Ethereum, Litecoin, and more. However, make sure to check the specific withdrawal terms and fees for your chosen payment method.
Yes, FestivalPlay charges up to an 8% fee on multiple withdrawals within a 30-day period. This is something to consider when planning your withdrawals.
FestivalPlay has a user-friendly site and a good variety of games. I love their live casino section, and the crypto options are a nice touch. The welcome bonus was easy to claim, but the wagering requirements are a bit of a challenge. Overall, I’m happy with the experience.
The game selection at FestivalPlay is top-notch, and I’ve enjoyed exploring their sportsbook. However, the bonus conditions are a bit strict for my liking. Also, it took a while for my first withdrawal to go through, but the support team was helpful.
FestivalPlay is decent, but I don't appreciate the high fees on withdrawals. The 8% fee on multiple withdrawals within a month is a huge downside. It would be better if they clarified their withdrawal policies upfront instead of leaving you to figure it out.
I’ve had a great time playing at FestivalPlay so far! The bonuses are fantastic, and I love that I can bet on sports too. The mobile site works perfectly, and I can play on the go. Definitely one of my top casinos right now.
I’ve had a mixed experience with FestivalPlay. The game selection is awesome, but the withdrawal process is a nightmare. The rollover requirement is way too high, and I couldn’t even see the minimum withdrawal limit until after my first deposit. Not impressed.