MadCasino Review: Bonuses, RTP and Complaints

Launched in 2025, MadCasino is a new entrant in the online gambling scene, boasting a bold Wild West design and a generous 777% welcome bonus. While it tries to win over players with a flashy interface and crypto support, a closer look reveals some serious concerns. With an underwhelming game portfolio, vague VIP program, and uncompetitive withdrawal limits, this casino raises several red flags for experienced players.
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MadCasino Casino
2025
Habanero, Microgaming, Pragmatic Play, Wazdan, Hacksaw Gaming
Android, iPad, iPhone, Windows, Mac












Chat, E-mail
EUR, BTC, ETH, LTC, USDT
License & Security
MadCasino is operated by Softon Ltd., holding an Anjouan license (ALSI-202409012-FI1). While technically valid, this regulatory body is known for its lenient oversight. That means fewer protections for players in the event of disputes. The casino claims to comply with KYC and AML policies, and offers some responsible gambling tools—but players should tread carefully given the weak jurisdiction.
Game Selection
MadCasino offers roughly 2,000 games, which is well below the industry average. The selection includes top slots like Sweet Bonanza and Gates of Olympus, and there’s a live casino section, but the number of live games is low (around 100).
Missing features:
No Table Games category
No demo mode unless logged in
Only 9 game providers (no NetEnt or Evolution)
Software Providers include: Pragmatic Play, Hacksaw Gaming, Microgaming, Habanero, Wazdan.
While the available games come from trusted developers, the overall library feels limited, especially if you enjoy variety or niche categories.
Bonuses
Welcome Bonus (Slots):
777% up to €7,500 across five tiers.
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Min deposit: €20
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Wagering: 30x
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Max bet: €2
Welcome Bonus (Sports):
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250% up to €3,500, split into three bonuses
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Wagering: 15x
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Min odds: 2.0
Reload Bonuses (Slots)
550% up to €7,500 weekly
Friday Sports Reload
100% up to €1,000
Cashback
Exists, but no details available publicly. Players must climb the vague VIP ladder for potential cashback.
VIP Program
No clear tiers or public structure. Only active players may get contacted by an account manager. This system lacks transparency and makes rewards unpredictable.
Payments
MadCasino accepts a good mix of crypto and fiat payment methods, including:
Cryptos: BTC, ETH, LTC, USDT
Fiat: Visa, Mastercard, Skrill, Neteller, AstroPay
However, the minimum withdrawal limit is €100, and the maximum withdrawal is €1,000/day and €2,000/week—significantly lower than what most players would expect in 2025.
MadCasino Screenshots
Customer Support
Support is available 24/7 via live chat and email. Agents respond quickly and politely, but chat is only available in English at the time of writing.
Languages supported on-site: English, German, French, Dutch, Uzbek, Kazakh, Azerbaijani
MadCasino is clearly aiming to impress with large bonuses and crypto support, but behind the curtain lies a bare-bones casino with limited game variety, tight withdrawal limits, and non-transparent loyalty rewards. While it may appeal to crypto users or bonus hunters on a budget, seasoned gamblers may find it lacking in key areas that matter.
- Accepts major cryptocurrencies
- Large welcome bonus packages
- Dedicated sportsbook
- 24/7 customer support
- High minimum withdrawal (€100)
- Low max withdrawal limits (€2,000/week)
- Limited game variety and live casino selection
- Vague and underwhelming VIP program
- Weak licensing from Anjouan
FAQ
Yes, it is licensed in Anjouan under Softon Ltd. However, Anjouan is not among the most reputable gambling jurisdictions.
The minimum withdrawal is €100, which is higher than average and not beginner-friendly.
No explicit withdrawal fees are listed, but delays can occur due to KYC checks.
All slot bonuses carry a 30x wagering requirement; sports bonuses have a 15x requirement with 2.0 minimum odds.
No, but the mobile site is fully optimized for smartphones and tablets.
Withdrawals typically take up to 72 hours, though delays are possible during account verification.
MadCasino is clearly aiming to impress with large bonuses and crypto support, but behind the curtain lies a bare-bones casino with limited game variety, tight withdrawal limits, and non-transparent loyalty rewards. While it may appeal to crypto users or bonus hunters on a budget, seasoned gamblers may find it lacking in key areas that matter.