MasterPlay Casino Review: Bonuses, RTP and Complaints

Slots from AvatarUX at the casino have shown decent results. The RTP here varies between 95.5 % and 96.14 %, which is the standard range for this provider. None of the tested machines found a decrease, which is already pleasing. This means that at MasterPlay Casino, games from AvatarUX work without changes, and the chance of winning depends solely on luck.

• Cherrypop Deluxe – RTP 95.9%

• Critterpop – RTP 96.14%

• Lollipop™ – RTP 95.73%

• Monkeypop – RTP 96%

• Piggypop™ – RTP 95.5%

• Ragingpop – RTP 96%

But with Bgaming, the situation is completely different. In each of the tested slots, a serious decrease in RTP was found - the indicators dropped to 92%, although initially they should be around 96%. This means that the casino cuts the potential return to players, reducing the likelihood of getting big wins. It can be seen that MasterPlay Casino's policy towards this provider is clearly not in favor of the players.

• All Star Fruits – RTP 92.03% (normal 96.01)

• Disco Party – RTP 92.02% (normal 96.06)

• Haunted Reels – RTP 92% (normal 96)

• Hot Chilli Bells – RTP 97%

• Joker’s Million – RTP 92.5% (normal 96)

• Wild Card Gang – RTP 92.25% (normal 96)

The situation with Evoplay at this casino is simply catastrophic. All tested slots show a decrease in RTP from 96% to 92%. These are no longer just isolated cases, but a systematic approach to cutting winnings. In fact, players have a minimal chance of success, because the difference of a few percent significantly affects the long-term game. If someone is looking for a fair game with Evoplay, then MasterPlay Casino is clearly not the best choice.

• Cat's Blessing – RTP 92.17% (normal 96.1)

• Chained Fighters – RTP 92.08% (normal 96.07)

• Chosen By The Gods – RTP 92.15% (normal 96.1)

• Dolce Dreams – RTP 92.04% (normal 96.03)

• Mega Merry Gifts – RTP 92.18% (normal 96.1)

• Sea Of Wealth – RTP 92.04% (normal 96.03)

Unlike previous providers, Fugaso has not been found to have any problems. All slots have retained their standard RTP, being in the range of 96-96.5%. This is a good indicator, and it's nice to see that at least here the casino does not interfere with the return settings. You can play slots from Fugaso without fear.

• City Pop Hawaii – RTP 96%

• Egyptcoinlink – RTP 96%

• Fruits Royale – RTP 96.50%

• Trinity Diamond Link – RTP 96.15%

• Trumpitcoinlink – RTP 96.12%

• Zeus Power Link – RTP 96.10%

Slots from Mascot at MasterPlay Casino are a little out of the picture. Here, the RTP varies from 94.65 % to 95.3 %, which, in principle, is the norm for this provider. Despite the relatively low values, no decreases were found - these are the standard parameters of these machines. It's just that initially Mascot makes slots with a lower RTP, but it is important that the casino does not additionally cut them.

• Can Can Saloon Deluxe – RTP 94.7%

• Lucky Year 25 – RTP 95.3%

• Riot Brutalski’s Revenge – RTP 94.65%

• Space Gems Rockblocks – RTP 94.9%

• The Biggest Win X50 – RTP 95.21%

The casino classics from NetEnt have shown themselves to be worthy. All tested slots meet the standard RTP values, being in the range of 95.97% – 96.98%. This means that MasterPlay Casino does not interfere with the settings of this provider, and players can count on fair returns. Unlike a number of other cases, here there are no complaints about the casino.

• Asgardian Stones – RTP 96.31%

• Gonzo's Quest – RTP 95.97%

• Jack And The Beanstalk – RTP 96.28%

• Lights – RTP 96.1%

• Motorhead – RTP 96.98%

• Super Striker – RTP 96.04%

And here is the unpleasant news again. Almost all verified slots from Nolimit City have a reduced RTP. In the original, these games should be around 96%, but at MasterPlay Casino they work at the level of 94%. Such a decrease makes slots noticeably more greedy, which reduces the chances of players winning. For fans of Nolimit City games, this can be a serious disadvantage.

• Barbarian Fury – RTP 94.19% (normal 96.32)

• Buffalo Coin – RTP 94.11% (normal 96.1)

• Little Big Horn – RTP 94.09% (normal 96.06)

• Poison Eve – RTP 94.35% (normal 96.08)

• Roadkill – RTP 96.05%

• Serial – RTP 94.08% (normal 96.07)

Slots from Pragmatic Play were a pleasant surprise. All verified machines at MasterPlay Casino run on a standard RTP of 96% and above. This is a good sign, as Pragmatic Play is one of the most popular providers, and it would be a shame to see a decline in its slots. Here you can safely play without worrying about low chances.

• 5 Lions Megaways™ 2 – RTP 96.50%

• Brazilian Way – RTP 96.5%

• Orange Joker – RTP 96.50%

• Savannah Legend – RTP 96.50%

• The Conqueror – RTP 96.07%

• Xmas Spark – RTP 96.08%

Push Gaming's games at MasterPlay Casino work as they should. The RTP here ranges from 96.32 % to 97.03 %, and this is completely in line with the norm. No descents, no pitfalls — everything is transparent. Definitely, one of the most reliable providers in this casino.

• Dj Cat – RTP 96.32%

• Giga En – RTP 96.47%

• Jammin Jars – RTP 96.83%

• Razor Shark – RTP 96.70%

• Retro Tapes – RTP 96.47%

• Wild Swarm – RTP 97.03%

Thunderkick is doing quite well too, but one of the tested slots has an RTP below 95%. However, this is a standard metric for a given game, not an artificial decline by the casino. Overall, MasterPlay Casino has left Thunderkick unchanged, which is a plus for players.

• Dionysus Golden Feast – RTP 96.16%

• Jaguar Temple – RTP 96.1%

• King Of The Party – RTP 94.32%

• Midas Golden Touch – RTP 96.1%

• The Rift – RTP 96.3%

• Zap Attack – RTP 96.15%

Wazdan is another provider whose slots have remained unchanged. All the games tested showed an RTP between 96.15% and 96.5%, which is standard. This means that the casino has not made adjustments to their returns, and players can count on fair conditions.

• 24 Coins™ Love The Jackpot – RTP 96.15%

• Cube Mania™ – RTP 96.43%

• Joker Explosion – RTP 96.50%

• Magic Hot – RTP 96.35%

• Triple Star – RTP 96.28%

• Valhalla – RTP 96.47%

After a detailed analysis, it becomes obvious that MasterPlay Casino is far from being the most honest institution. In most slots from Bgaming, Evoplay, and Nolimit City, the RTP has been reduced to 92-94%, which critically reduces players' chances of winning. This is a serious blow to the game math, because even a small decrease in RTP affects long-term results. At the same time, a number of providers such as AvatarUX, NetEnt, Pragmatic Play, Push Gaming and Fugaso are operating unchanged. However, this is not enough to call the casino fair. When almost half of the tested games artificially cut the return, it becomes almost impossible to count on a win. The conclusion is simple: it is possible to play at MasterPlay Casino, but the probability of winning here is much lower due to the reduced RTP in a number of slots. If you care about an honest casino without manipulation, you should look for an alternative.

MasterPlay Casino welcomes new players with a 7-step Welcome Package, offering up to 17,000 USDT in bonus funds. Some parts of this package are even granted without requiring a deposit.

• First deposit: 150% match up to 7,500 USDT + 50 free spins (minimum deposit: 30 USDT).

• Second deposit: 100% match up to 500 USDT.

• Third deposit: 50 free spins (maximum cashout: 5,000 USDT, minimum deposit: 30 USDT).

• Fourth deposit: 50% match up to 500 USDT (minimum deposit: 30 USDT).

• Fifth bonus: 50 free spins (no deposit required).

• Sixth deposit: 50 free spins (minimum deposit: 30 USDT).

• Seventh deposit: 100% match up to 500 USDT.

Each part of the package remains valid for 15 days, and all bonus funds, including free spin winnings, must be wagered 35 times before withdrawal.

For regular players, MasterPlay Casino offers:

• Monday: 10 free spins.

• Tuesday: 10% deposit bonus.

• Friday: 125% deposit bonus (minimum 20 USDT).

• Saturday: Up to 50 free spins (tiered based on deposit amount).

• Sunday: A special bonus based on VIP level and deposit history.

MasterPlay Casino boasts a vast gaming library with over 3,000 games, featuring a mix of slots, table games, and live dealer experiences. While slot games dominate, the casino also offers an impressive variety of card and table games such as:

Blackjack (Single Deck, Multihand)

Poker (Deuces Wild, Joker Poker, American Poker)

Roulette (European, American)

Baccarat (Regular, Speed)

Sic Bo, Craps, Pontoon, Dragon Tiger

Unfortunately, none of these games offer a demo version, requiring real money wagers to play.

Live Dealer Games

MasterPlay Casino provides 120+ live dealer tables powered by industry-leading developers like Evolution and Pragmatic Play Live. Players can enjoy an immersive real-time casino experience with professional dealers.

MasterPlay supports cryptocurrency transactions, making deposits and withdrawals fast and convenient. The payment options include:

Deposit Methods: Visa, Mastercard, Bitcoin, Ethereum, Litecoin, Tether, USD Coin, Bitcoin Cash.Minimum Deposit: 20 USDT.

Withdrawal Methods: Visa, Mastercard, Bitcoin, Ethereum, Litecoin, Tether, USD Coin, Bitcoin Cash.Minimum Withdrawal: 50 USDT.

Withdrawal Limits:

Low-tier VIP players: 2,000 USDT per week / 5,000 USDT per month.

High-tier VIP players: 10,000 USDT per week / 40,000 USDT per month.

Players with total deposits ≤250 USDT can only withdraw up to 10x their last deposit amount.

Processing Time: Withdrawals typically take up to 3 business days, depending on the chosen method.

A major concern with MasterPlay Casino is the lack of transparency regarding its ownership and licensing. The website does not mention its regulatory authority, raising red flags about its credibility. Additionally, customer support is nonexistent, making it impossible to contact the casino for assistance.

Unlike reputable online casinos, MasterPlay does not offer any communication channels for customer support. The absence of live chat, email, or phone support suggests that the casino is not committed to player satisfaction.

MasterPlay Casino does not have a dedicated mobile app, but its website is fully optimized for iOS and Android. Players can enjoy games on their smartphones and tablets as long as they have a stable internet connection.