1xBit casino - complete scammers and thieves!

Start date

110
#4469

I'm in shock! This is outrageous!!! 1xBit casino - complete scammers and thieves! I've been playing there for several months, making deposits, winning and losing, like everyone else. But the last time, when I hit the jackpot on a slot for $5000 and tried to withdraw the money - they simply blocked my account without any explanations! They haven't responded to my support emails for the past two weeks. These are my honestly won money! How can they do this?! I demand my account to be immediately unblocked and my winnings to be withdrawn! Otherwise, I will complain to all authorities and tell everyone that 1xBit are just scammers who deceive people!!!

#4472

Good day! Thank you for reaching out to us at CasinosInCanada. We are very sorry to hear about your unpleasant situation with the 1xBit casino. Please don't worry, we will try to understand your problem and find a solution. To better understand the situation, could you please provide some additional information: • Your gaming nickname or email, which is registered with the 1xBit casino. • Approximate dates when you last made a deposit and withdrew funds before the account blocking incident. • A screenshot or other proof of your $5000 win, if possible. You can send this information to us via private messages if you prefer not to disclose it publicly. We understand your emotions and desire to resolve the issue as soon as possible. But let's calmly figure it out together. We will keep you informed as we receive information from 1xBit. We hope to quickly clarify the situation and achieve a fair resolution in your favor.

paid 50 USD
our debt 480 USD
#4476

Here's my login to the casino - johny_cas_775. I made a $500 deposit on April 20, and on April 28, I won the jackpot and immediately requested to withdraw all the money. And the next day, they blocked my account, bastards! I sent a screenshot of my win, deliberately saved it, felt like these bastards might try to scam. I hope you give them a good kick and make them answer for their actions! Thanks for taking the help, I'll wait for news from you. Just try to do it quickly, or I'll go crazy from anger!

#4481

Thank you for providing the information, it will greatly assist us in the investigation. We will make every effort to promptly contact representatives of 1xBit casino and clarify the situation with your account and winnings. While we await a response from the casino, I would like to assure you that such cases of blocking without explanation are a serious violation of fair gaming standards. Every player has the right to timely withdrawal of honestly won funds. We are on your side and will do everything possible to protect your interests. We will inform you of the results of our communication with 1xBit within 24-48 hours. If they do not provide a constructive response or delay the process, we will consider the possibility of more serious action, including public appeals to gambling commissions and regulators and blacklisting the casino.

paid 50 USD
our debt 480 USD
#4484

Oh, I hope you can punish these scammers and get my money back! This is just an outrageous situation - a player wins fairly, and they block him for it! Where is this seen at all?! I'm sorry for being so blunt, I'm just overflowing with emotions. I've spent so much time and money at this casino, and they just do this... Traitors and cheats! Anyway, I'm waiting for good news from you. Just don't disappear for too long, okay? Otherwise, I'll go crazy from uncertainty and helplessness. If needed, I can provide evidence that I played fairly, without any manipulations.

#4492

We understand your outrage, this is indeed a shocking situation. There's no need to apologize for being emotional, it's absolutely normal in such a situation. Believe me, we want to restore justice and find out the truth as much as you do. Thank you for being willing to provide additional evidence of fair play, but for now, it's not necessary. Let's wait for the official response from 1xBit.

paid 50 USD
our debt 480 USD
#4494

Friends, we have great news! 1xBit casino has finally reached out and provided an official response regarding the account blocking situation of our player. They admitted that they indeed made a mistake and apologize for the inconvenience caused. According to them, the block occurred due to a technical glitch in their security system, which mistakenly flagged a large win as suspicious activity. The player's account has already been unblocked, and the 1xBit support team is ready to promptly assist with the withdrawal of funds. Additionally, as compensation for the emotional distress, the casino is offering our player an additional bonus in the form of free spins. An email with the details should arrive in your inbox. We are very pleased that the conflict was resolved without resorting to drastic measures.

paid 50 USD
our debt 480 USD
#4497

Thank you so much for your help, you're the best!

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