Betsofa verification 8 days and still nothing

Hello, Username in casino: Ruggiero I have a problem with verification in Betsofa, usually, as we can read on the site, the process will take 24 hours, now my verification will take 5 days. Support accepted my proof of address and payment, but rejected my ID, they told me that I must send my driver license, I will send driver license, so next they told me to send a photo of my driver's license with my face, why they dont send me mail what document they want, For me, it's stalling so that I can play and lose. After every upload support replies and checks the document every 24 hours not faster, It is a joke, when I look at support rejected documents I go to live chat to help me and Ask for the message to the department to check my newly uploaded document, but chat not respect, and told me to wait. I have big experienced in casinos, betting site, wallet and never see something like this for me big joke. Now i have all documents accepted in site, but after this support Ask about additional verification, and im mail we can read that after first additional verification my account will be verified, but not they Ask about video, ok i will send video, but support have 5 days to check it. :)

27.12 i will send video , support have 5 days to check it, yes they can check it after i send, but they respond after 5 days max :) .

I'm sorry for the long answer. There were holidays. Please give me the E-mail to which the account was registered. And upload the screenshots again. From your computer to our website. I'll try to help you. As soon as you write your E-mail, I will write to the casino representative.

Hello mail is dudek111dudek@gmail.com Today is 13 days when i wait for verify, and 6 days when i wait for verify video. I deposited 465 euro and want withdraw 1000, Play without bonus only slots. https://freeimage.host/i/2SloSxs https://freeimage.host/i/2SloOJI https://freeimage.host/i/2SlokOX https://freeimage.host/i/2Slovbn

Any news ? because because I don't have the strength anymore with this casino. I want close this case. :/

Still nothing respond from verify department :(

And i forget this mail

Ok my account is verified no and my withdrawal is pending, we stay in this complaint because i read that withdrawal is so long too.

People are still on holiday, but a casino representative is due to respond tomorrow. I'll try to speed up your payment, friend. The main thing is not to lose money.

Ok Mike thanks. I will wait for news.

Like in verification betsofa extends everything to the max, withdrawal VIA crypto in terms lasts 0-24 hours , now i will wait 18 hours :)

Support in chat say always the same

I will receive money, case closed.

I'm glad I could help you...