Canada 777 - it's been almost 72 hours and the money still hasn't arrived

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257
#843

Hello, I am writing with great hope for your help. I have been playing Canada 777 for several months now and have always been satisfied. But now I'm facing a problem that worries me a lot. Three days ago I won a large amount of money in the " Money Train ". I managed to win 1457 dollars, and you understand how important it is for me. I decided to withdraw the winnings to my bank card. I filled in all the necessary data, confirmed the withdrawal request, and expected that the money would be credited to my account. But it passed It's been almost 72 hours and the money still hasn't arrived. I even wrote to the casino support, they write to me that the money has been sent and they send some strange screenshots, without printing and official statements. The bank does not answer anything, because there is no such transaction. A vicious circle where no one wants to help me.

#847

Hello! First, let's look at your situation in more detail. We will try to resolve this issue and return your winnings to you. We will need your login and email associated with your game account. Also screenshots of correspondence with technical support and, if possible, with the bank. Send all the necessary information to us in private messages. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#854

Thank you very much for your understanding! I really hope that we can quickly resolve this situation. This money is very important to me and I'm already starting to worry. Sent.

#859

We understand how important it is for you to receive your winnings. We will conduct an additional investigation and find out the reason for the delay. Please give us some time for this. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#867

Still no answer?

#872

Good afternoon. No, we are doing an additional check. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#877

Good afternoon Please send us a statement of the bank account to which the funds should have been received. The official statement must be stamped by the bank in electronic format. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#881

Alright I will send it now. What's the problem? I sent you screenshots of correspondence with the bank. I didn’t have such a receipt, and those pictures that the casino sends can be generated in a second in any bot.

#884

I understand your indignation, but we need additional data to resolve the situation. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#892

Has the situation changed? Days have already passed. It feels like you and the casino are trying to somehow get out.

#897

Good afternoon. Thank you for your patience. We checked and found that those documents and bank statements were falsified, they show traces of editing through a graphic editor. We also found out that Canada 777 online casino sent you your winnings, all supporting documents were provided to us. In connection with this and the attempted fraud, your complaint is rejected. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD

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