Verde Casino just swindled me out of money!

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269
#1079

It's just a nightmare that happens at Verde Casino! I no longer know what to do, how to deal with these goats who just swindled me out of money! This is a scam, not a casino! Let's start with the fact that I finally won! Long hours spent at slot machines finally brought me the long-awaited prize. I gleefully requested a payout, thinking that my luck had finally turned to face me. And what did I get in the end? Void and terrible attitude towards their own customers! My request for payment was simply ignored! No money, no explanation, nothing! This is some kind of hell, not service! I tried contacting Verde Casino support but of course they ignore me like I'm air! This is my winning amount, this is my money, for which I spent so much time and emotions! And they just decide that they can do with the players as they please! I found myself in a complete impasse, I do not know how to get out of this nightmare! My money is gone, and they don't even want to answer me and explain what's going on! I'm just furious and broken from the hopelessness of this situation!

#1088

Hello! We understand your dissatisfaction and are ready to help you resolve this situation at Verde Casino. In order to be able to provide the best possible support, we need additional information. Please provide us with the following details: 1. Your nickname or Verde Casino account number. 2. The date and amount of your winnings for which you requested a payout. 3. Payout request details: payout method, account number and request date. 4. If yes, please provide screenshots or copies of the correspondence with Verde Casino support, in which you clarified the situation and received answers. With this information, we will initiate an investigation and provide you with specific recommendations on how to proceed. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#1090

Thanks for the quick response! I sent everything to you and even a new answer fr om tech support, wh ere these goats say that I should wait again ... this is just ridiculous!

#1103

Thank you for the information provided. We have already begun an investigation and will contact you as soon as we receive information about your problem. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#1144

After a thorough investigation, we found that your withdrawal request was not processed by Verde Casino, although it was received by the casino. It certainly violates your rights. We have contacted the Verde Casino team to clarify the reasons for the delay and resolve this situation. We have provided them with evidence of your payout request and requested an explanation regarding the issue. We also learned that a technical error occurred on the side of the casino, which led to a payout delay. As compensation, Verde Casino offered to give you a bonus in the form of free spins in popular slots. Most importantly, we are pleased to announce that thanks to our efforts, your withdrawal request has finally been processed by Verde Casino. Your winnings of $1,537 have been successfully processed and will be credited to your bank account shortly. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#1145

Please check your bank account to ensure that your winnings have been credited successfully. Also, log into your online casino account to receive the bonus. We are glad that we were able to help you resolve this unpleasant situation. If you have any further questions or need additional support, feel free to contact us. Support Team CasinosInCanada

paid 50 USD
our debt 480 USD
#1153

Thank you very much!! The winnings came to the account, and I am extremely grateful to you for your help!

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