I, like many, was looking for entertainment and decided to try my hand at a casino.

Good afternoon, I, like many, was looking for entertainment and decided to try my hand at a casino. The choice fell on KatsuBet , since it was recommended on your site. It all started as an ordinary game: bets, excitement, adrenaline. And so, when I decided to withdraw my honestly earned money, the real drama began. The casino asked me to confirm my identity. Without hesitation, I sent all the necessary documents, thinking that this was a standard procedure. But then came another request for additional verification. I felt strange, but I sent the data again. Days turned into weeks and my money never came back. Every time I contacted support, I received evasive answers and promises. And then one day, trying to log into my account, I discovered that it was blocked! They never explained the reason to me, they just accused me of violating the rules.

Hello! We have received your request and sincerely regret your unpleasant experience with KatsuBet Casino . We will begin investigating your matter and contact the casino for details as soon as we receive your email address or casino login. Casinos in Canada support team

Sent everything.

Good afternoon We are pleased to inform you that your complaint has been fully satisfied. After investigating and speaking with a casino representative, we have determined that your account was blocked due to an automated security system that detected suspicious activity. However, after additional verification, we did not find any violations on your part. The casino will restore your account and issue a withdrawal. KatsuBet apologizes for the inconvenience caused. Casinos in Canada Support Team

Thank you for the prompt solution to my problem. I'm really glad everything worked out well. I hope that such situations will not arise in the future. You are best! I have never seen a single service that can solve problems so quickly and so productively!

We are glad that your problem was successfully resolved. If you have any other questions or concerns, don't hesitate to contact us. We are always ready to help! Casinos in Canada support team