I had two withdrawals in Royal Vegas. I waited 8 days, but today I noticed that they were rejected.

Hello. I had two withdrawals: $1700 and $2321 in Royal Vegas. I waited 8 days, but today I noticed that they were rejected. I received a message from support " still missed payout confirmation " - but what to do about it and why it is not clear. I'd like your help to sort this out. Here are my pin numbers: #13248794 - $1700 #13248705 - $2321 My username: HYPE4U

Hello! We have received your complaint and thank you for your clear explanation and all the details. We have already contacted Royal Vegas and have begun the process of investigating your case. As soon as we receive a response, we will contact you immediately. Casinos in Canada Support Team

OK, thank you. I am waiting.

Good afternoon we conducted an investigation and found out that Royal Vegas received your request, but due to a technical failure, it was rejected. The casino apologizes for the inconvenience caused. Your funds have already been withdrawn and you should soon see them in your bank account. Casinos in Canada Support Team

Thanks for the answer. I don’t understand what the mistake is, this is not the first time I’ve withdrawn money, but oh well.

The funds have arrived in my account. Thank you for your help and prompt solution to the problem!

We're glad everything worked out! If you have any more questions or concerns, don't hesitate to reach out. Good luck in your games and enjoy your time in Royal Vegas! Casinos in Canada Support Team