When I gained a decent amount of winnings at Vegas Winner and decided to withdraw, problems began.
Thread starter ThomasJason Start date 09/12/2023 07:46:52 am
A month ago, on August 5, 2023, I decided to try my luck and made a deposit into my gaming account in the amount of $100 via a bank card in Vegas Winner . The replenishment was successful and I started playing. At first everything went well, but when I gained a decent amount of winnings and decided to withdraw $982, problems began. My withdrawal request was accepted on September 4th, but the money never arrived in my bank account. I contacted the casino support, but received only automatic replies that my request was being processed. This caused me a lot of anxiety because I expected to receive my winnings within a few days, as stated in the rules.
Good afternoon. Thank you for contacting us and for trusting our service. We deeply regret the inconvenience caused and your concern. We are ready to take responsibility for resolving this situation in Vegas Winner casino. To start investigating and resolving the issue, we need additional information: 1. Vegas Account ID Winner . 2. Details of your withdrawal request (date, amount and withdrawal method). 3. Any screenshots or additional documents confirming your request and winnings. After providing this information, we will be able to conduct a detailed investigation and speed up the process of withdrawing your funds. Casinos in Canada Support Team
Good afternoon We are happy to announce that your complaint has been approved! During our investigation, we discovered that your withdrawal request was considered suspicious by the casino system, which resulted in a delay. This is due to security measures to prevent fraud. Vegas technical support Winner has begun correcting your transaction and speeding up the withdrawal process. Taking into account all the above measures, you should expect to receive your winnings in your bank account within the next few business days. Casinos in Canada Support Team
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