I'm in trouble at Nine casino !

I'm in trouble at Nine casino ! I recently won $2200 in one of the slots. I was in seventh heaven, but my joy was short-lived. When I tried to bet on another slot, I was shown a message that my balance is 0! Where is my money? Is this some kind of scam? Support does not answer anything intelligible. I hope for your help and professionalism. Don't make me look elsewhere for justice!

Hello! We have received your message and are sincerely sorry about your unpleasant experience with Nine casino _ To investigate your issue, please provide your account number and the date the issue occurred. Support team Casinos in Canada

Hello! My login is Alex 656_D . The problem occurred on September 7th.

Thanks for the information provided. We have already submitted a request to Nine Casino and will contact you as soon as we receive a response. Support team Casinos in Canada

Good afternoon We contacted Nine casino and found out that there was a technical failure on their server, due to which some accounts were temporarily blocked, and the balances were erroneously reset to zero. Support team Casinos in Canada

What is this, some kind of joke? How could this happen?

We understand your disappointment. Nine casino apologizes and assures that such an incident will not happen again. Your funds will be returned to your account within the next 12 hours, and as compensation you will be given a bonus for the next 2 deposits. Support team Casinos in Canada

Okay, I will rely on your decency. Thank you for the prompt solution to the problem.

Yes, it's back! Thank you very much. For some reason, it seems to me that if I had not written to you, I would have been left without money. Thanks for the help.

Always happy to help! If you have any more questions, don't hesitate to reach out. Good game! Support team Casinos in Canada

Hi I am having trouble withdrawing my money from nine casino for week now