How can I get my money back?

Hi all! I am absolutely distraught about the situation with Arlekin Casino. It all started a month ago when I decided to take advantage of their “Deposit $100 and get 50% bonus” promotion. I made a deposit, received my bonus and started playing. After several successful bets, my balance was $450. I decided to withdraw my funds, but ran into a problem: I was denied withdrawal, citing the fact that I had violated the terms of the bonus. I re-read all the conditions, but did not find any violations on my part. What should I do? How can I get my money back?

Hello! We are truly sorry about your issue with Arlekin Casino. To help you, we need to clarify some information. What exactly are the terms of the bonus that the casino thinks you violated? Please provide your username or email that you used when registering at the casino, as well as, if possible, screenshots of correspondence with casino support. Support team Casinos In Canada

My username is Pathetic. I sent you all the screenshots and evidence in private messages. They say I broke the betting terms, but I only bet on allowed games! I spent so much time and money on this casino and now they are just taking my money. It's not fair!

Thanks for the information provided. We have begun investigating your matter and have contacted Arlekin Casino. Please give us some time to understand the situation. We will try to help you as quickly as possible. Support team Casinos In Canada

I am waiting! Honestly, I don’t even know what else to do except wait for your help...

Good afternoon We contacted Arlekin Casino and found out that there was confusion in their system regarding the terms of the bonus. They admitted their mistake and promised to return your funds to you within the next 48 hours. If your funds do not reach your account within the specified time frame, please let us know. Support team Casinos In Canada

Oh, thank you so much! I'm so glad you helped me. I was already starting to lose hope. You are real professionals! I hope my money is returned as soon as possible.

I put it to conclusion, so far everything is going great!

Yes! Money came! Thank you very much for your help!

We're glad we could help! If you have any other problems or questions, don't hesitate to reach out. Good luck in your games and be careful! Support team Casinos In Canada