I need help solving this problem

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#2565

Good afternoon. I encountered a problem at Playamo online casino. Over the past three months, I have been actively playing various slots and building up my balance. At the time of the last login, I had about $3200-3300 in my account. However, when I tried to log into my account yesterday, the system said that my account was blocked without any explanation. I did not violate the rules of the casino, I always complied with the terms of bonuses and promotions. I need help solving this problem. I also sent my login and email to you in messages.

#2567

Hello. Thank you for contacting and providing information. We will begin an investigation into your matter. Please clarify, have you had any conflict situations with Playamo Casino or other players? Have you used a VPN or other means to change your location? Support team Casinos In Canada

#2571

No, I did not use a VPN and did not have any conflicts with the casino or other players. I always followed the rules and played fairly.

#2575

Got you. We will contact Playamo Casino and try to find out why your account was blocked. Please wait. Support team Casinos In Canada

#2579

Hello. We have investigated your problem with Playamo Casino. The casino has informed you that your account has been blocked due to suspicions of foul play. However, after our investigation and provision of evidence of your fair play, the casino agreed to unblock your account and apologized for the inconvenience caused. Please check your account and let us know if everything is ok or if you have any questions? Support team Casinos In Canada

#2582

I checked my account and it is indeed unlocked. Thank you for your help in resolving this issue.

#2588

We're glad we could help you! If you have any other problems or questions, don't hesitate to contact us. Good luck in your games! Support team Casinos In Canada

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