I'm reaching out to you for help after desperate attempts to resolve a situation at the "Loonie Bet" casino

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134
#3537

Hello, everyone! I'm reaching out to you for help after desperate attempts to resolve a situation at the "Loonie Bet" casino. Two months ago, I won $4600, and since then, I've been trying to withdraw my winnings. After lengthy discussions with customer support and numerous attempts to verify my account (including submitting all required documents and photos), my account was suddenly blocked. Initially, they demanded identity confirmation, then address confirmation. Every time I sent the required documents, a new "issue" arose. Now, not only can I not get my money, but I've also lost access to my account. I'm requesting your assistance in resolving this matter.

#3543

Hello! We understand your concern and are ready to help. Could you please provide us with your casino login and screenshots of your correspondence with support in private messages? This will assist us in communicating with LoonieBet. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3552

Sent. I really hope for your help.

#3563

Thank you for providing the data. We are commencing the investigation of your case with the LoonieBet casino. Please wait, we will contact you as soon as we receive updates from the casino. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3570

We have received a response from LoonieBet. They acknowledge that an error occurred in their verification system, leading to the mistaken blocking of your account. They apologize for the inconvenience caused and inform that your account will be restored, and the winnings will be paid in full within the next 48 hours. Please let us know when the money is credited to your account. Support Team Casinos In Canada

paid 50 USD
our debt 480 USD
#3595

Ah, an error. Just hoped to get rid of me. Waiting for the unblocking.

#3625

The money has been credited to my account! Once again, thank you very much for your support and assistance in resolving my issue.

#3632

We are glad we could help, and your problem is resolved. If you have any further questions or issues, please don't hesitate to contact us anytime. Good luck in your future games! Support Team Casinos In Canada

paid 50 USD
our debt 480 USD

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