This is my story on BetOspin. I opened my account on BetOspin and send all verifications documents that they were asking on the 23rd January. I deposited 1000$ on the 26th January and started to bet. I did many bets and run pretty hot until I tried to make a bet on the 10th February , but they restricted the amount I could wager to around 1$. Obviously, at that moment, I asked for a withdraw of all the money in my account, 4757$.
At that point, in the week following my withdraw, everything looked fine. I can access my account and I can see that my withdraw is pending. I am going in the live chat to make sure that if they need other documents, like a proof of my deposit or whatever, I will give it to them to speed up the withdraw process.
In their General Terms and Conditions, it is written that a withdraw could take up to 5 business days. I asked for mine the day after the Super Bowl, so I could understand that it could take a little bit longer, but it's pretty simple and fast to send an E-Transfer.
Around the 20th February, this is when it started to get weird. The people in the live chat were not giving me precise answer about what was going on with my withdraw. I went into my account pretty much everyday and tried to talk with the live chat until I couldn't log into my account the 24th February.
At that moment, I sent an email to cs@betospin.com about the situation and to ask them why my account was blocked and what's happening with my withdraw. They answered me this by email:
Following a thorough review of your betting activity, we have identified violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with these breaches will not be paid.
We encourage you to review our rules, specifically Betting Rule 4. and Rule 10. which are detailed in our General Terms and Conditions. You can access them using the link below:
https://www.betospin.com/rules/en/general-terms-and-conditions/
Kind Regards,
betOspin Team
Obviously, I told them that this was surely a mistake from their part and to conduct a review of my account because I didn't break any rules that were mentioned. They never answered back after that and they never even tried to show me a proof of what was alleged because they have nothing against me. I went to play on this casino in good faith and I played on many sportsbooks or online casinos and this situation never happened to me.
DO NOT DEPOSIT THERE, THIS CASINO IS A SCAM!
This is my story on BetOspin. I opened my account on BetOspin and send all verifications documents that they were asking on the 23rd January. I deposited 1000$ on the 26th January and started to bet. I did many bets and run pretty hot until I tried to make a bet on the 10th February , but they restricted the amount I could wager to around 1$. Obviously, at that moment, I asked for a withdraw of all the money in my account, 4757$. At that point, in the week following my withdraw, everything looked fine. I can access my account and I can see that my withdraw is pending. I am going in the live chat to make sure that if they need other documents, like a proof of my deposit or whatever, I will give it to them to speed up the withdraw process. In their General Terms and Conditions, it is written that a withdraw could take up to 5 business days. I asked for mine the day after the Super Bowl, so I could understand that it could take a little bit longer, but it's pretty simple and fast to send an E-Transfer. Around the 20th February, this is when it started to get weird. The people in the live chat were not giving me precise answer about what was going on with my withdraw. I went into my account pretty much everyday and tried to talk with the live chat until I couldn't log into my account the 24th February. At that moment, I sent an email to cs@betospin.com about the situation and to ask them why my account was blocked and what's happening with my withdraw. They answered me this by email: Following a thorough review of your betting activity, we have identified violation of our General Terms and Conditions. As a result, your account has been suspended, and any winnings associated with these breaches will not be paid. We encourage you to review our rules, specifically Betting Rule 4. and Rule 10. which are detailed in our General Terms and Conditions. You can access them using the link below: https://www.betospin.com/rules/en/general-terms-and-conditions/ Kind Regards, betOspin Team Obviously, I told them that this was surely a mistake from their part and to conduct a review of my account because I didn't break any rules that were mentioned. They never answered back after that and they never even tried to show me a proof of what was alleged because they have nothing against me. I went to play on this casino in good faith and I played on many sportsbooks or online casinos and this situation never happened to me. DO NOT DEPOSIT THERE, THIS CASINO IS A SCAM!
Obviously this was a bad review. 1 star instead of 4!