I played some free spins which in order to withdraw on no deposit bonuses or free spins a person has to make a deposit. I made a mistake & thought it was only $10. But made one for the minimum of $15. I did a live chat after that cuz I still couldn't do a w/d. THEIR OWN AGENT TOLD ME TO JUST MAKE A DEP FOR THE ADDITIONAL $10. Which I did. Well actually it was for $11. But that $11 has never been credited to my acct. So I did another live chat & even called. Was told they COULD NOT find the previous chat. That the $11 was below their min & I had to make another deposit for the $25 at one time not in 2 sep deposits. Also that I would have to request a refund with the wallet that I made the Bitcoin deposit through. That they don't receive deposits that are under the min. Therefore they never receive my money, which is total bs & that I COULD NOT SPEAK WITH A SUPERVISOR. These people are suppose to be an online casino. I know damn well they got that money cuz it went to their wallet address. I WAS ALSO HUNG UP ON TWICE! These people are the rudest customer service agents I've ever encountered. They are LIARS & THIEVES!!! I would not give these scammers & thieves ur money. Come to find out they are operating illegally
I played some free spins which in order to withdraw on no deposit bonuses or free spins a person has to make a deposit. I made a mistake & thought it was only $10. But made one for the minimum of $15. I did a live chat after that cuz I still couldn't do a w/d. THEIR OWN AGENT TOLD ME TO JUST MAKE A DEP FOR THE ADDITIONAL $10. Which I did. Well actually it was for $11. But that $11 has never been credited to my acct. So I did another live chat & even called. Was told they COULD NOT find the previous chat. That the $11 was below their min & I had to make another deposit for the $25 at one time not in 2 sep deposits. Also that I would have to request a refund with the wallet that I made the Bitcoin deposit through. That they don't receive deposits that are under the min. Therefore they never receive my money, which is total bs & that I COULD NOT SPEAK WITH A SUPERVISOR. These people are suppose to be an online casino. I know damn well they got that money cuz it went to their wallet address. I WAS ALSO HUNG UP ON TWICE! These people are the rudest customer service agents I've ever encountered. They are LIARS & THIEVES!!! I would not give these scammers & thieves ur money. Come to find out they are operating illegally