CrystalRoll Casino Review: Bonuses, RTP and Complaints

CrystalRoll is a fresh entrant to the online casino market, debuting in late 2024. Designed with a cutting-edge platform, an extensive game library, and a wide array of payment options, this casino aims to provide a seamless gaming experience.
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CrystalRoll Casino
2024
Big Time Gaming, Endorphina, Evolution Gaming, NetEnt, Nolimit City, Playson, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Wazdan, Relax Gaming, Hacksaw Gaming, Yggdrasil Gaming, Booming Games
Android, iPad, iPhone, Windows, Mac






Chat, E-mail
AUD, CAD, EUR
CrystalRoll Casino has become the subject of our latest audit aimed at identifying the transparency and honesty of this casino. During the analysis, we checked the RTP (return to player) in popular slots from various providers. Let's figure out whether there is a decrease in RTP here and how high are the players' chances of winning.
AvatarUX RTP
In slots from AvatarUX such as Arcanapop and Wild Pops , the RTP remains at around 96%, which is quite standard for the modern industry. Individual values are slightly below this threshold, but they correspond to the maximum capabilities of these games. It is good to see that in this section, there is no decrease in RTP. This inspires confidence in the casino working with this provider.
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Arcanapop – RTP 95.9%
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Gods Gone Wild – RTP 96%
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Looneypop – RTP 96%
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Piggy Pop – RTP 95.5%
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Tikipop Spooky Temples – RTP 96%
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Wild Pops – RTP 96.1%
BGaming RTP
Slots from BGaming please with high RTP rates. For example, Bonanza Billion has an impressive 98.21%, which is well above average. Most games show an RTP of 96-97%, which indicates fair conditions for players. CrystalRoll Casino in this case works conscientiously, allowing players to enjoy the slot with maximum chances of winning.
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Bonanza Billion – RTP 98.21%
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Frozen Chilli – RTP 97.16%
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Gold Rush With Johnny Cash – RTP 96.14%
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Luck & Magic – RTP 96.23%
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Merge Up – RTP 97.25%
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Panda Luck – RTP 97%
Big Time Gaming RTP
Big Time Gaming has been showing consistent results, with RTPs around 96.5% on almost all slots. The lack of RTP reductions in this section indicates a fair partnership between the provider and the casino. This is where stability comes into play, which is important for players looking for a predictable gaming experience.
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Bonanza Falls – RTP 96.51%
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Christmas Catch – RTP 96.53%
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Kingmaker Fully Loaded – RTP 96.54%
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Lil Devil – RTP 96.43%
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Panda Money – RTP 96.10%
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White Rabbit – RTP 96.42%
Endorphina RTP
Endorphina slots also maintain the gold standard with an RTP of around 96%.
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Big Brown – RTP 96.08%
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Book Of Santa (dice) – RTP 96.05%
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Chance Machine 20 – RTP 96.01%
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Hell Hot 100 – RTP 96.07%
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Mr Jingle Bells – RTP 96.01%
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Xmas Burst – RTP 96.01%
Fugaso RTP
Fugaso games , including Book Of Anime and Deluxe Fruits 100, pleasantly surprise with RTPs reaching up to 97%. This clearly demonstrates that CrystalRoll Casino players can count on decent conditions when playing slots from this provider.
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Book Of Anime – RTP 97%
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Book Of Tattoo II – RTP 96.5%
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Deluxe Fruits 100 – RTP 96.5%
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Fruits Royale – RTP 96.50%
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Inferno 777 Re Spins – RTP 96.63%
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Striking Diamond Link – RTP 96%
Mascot RTP
Mascot slots . RTP in a number of games is lower than usual. For example, Ice Number One shows only 94%. At the same time, this is not a decrease, but an initially provided indicator for this slot. Despite the low values, they correspond to the declared standards of games from this provider.
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Book Of Amaterasu – RTP 95.53%
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Dragon's Lucky 25 – RTP 95.3%
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Ice Number One – RTP 94%
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Reel Eldorado – RTP 95%
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Riot – RTP 96.02%
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Zeus The Thunderer – RTP 95.2%
Platipus RTP
Platipus slots such as Eve Of Gifts and Tap The Pot maintain RTPs of 95-96%. In some cases, the figures are lower than 96%, but this is due to the peculiarities of the games themselves, and not a decrease in the casino. CrystalRoll Casino honestly provides the original settings of the provider.
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7 & Hot Fruits – RTP 95%
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Catch The Leprechaun – RTP 95%
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Eve Of Gifts – RTP 96%
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Piggy Trust – RTP 96.10%
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Pirate's Legacy – RTP 95%
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Tap The Pot – RTP 96%
Pragmatic Play RTP
Pragmatic Play slots like Big Bass Splash and Gates Of Olympus show RTP of about 96.5%. These are standard values, which please players. There are no cases of RTP reduction in this provider in the casino, which deserves special praise.
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Big Bass Splash – RTP 96.71%
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Book Of The Fallen – RTP 96.50%
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Gates Of Olympus – RTP 96.50%
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Sugar Rush – RTP 96.50%
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Sweet Bonanza – RTP 96.51%
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Wolf Gold – RTP 96%
Quickspin RTP
Quickspin slots at CrystalRoll Casino remain top-notch. For example, Big Bad Wolf with RTP 97.34% is a true flagship of fair play. The absence of RTP reductions emphasizes transparency and respect for players.
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Big Bad Wolf – RTP 97.34%
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Sinbad – RTP 97.07%
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Tales Of Dr. Dolittle – RTP 96.7%
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Ticket To The Stars – RTP 96.52%
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Wild Harlequine – RTP 96.27%
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Wild Luchador – RTP 96%
Thunderkick RTP
Thunderkick offers stable RTP values of around 96%, as is the case with Cosmic Voyager and Flame Busters . No violations or decreases in indicators were noticed. This is another provider whose games fully correspond to the declared characteristics.
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Big Fin Bay – RTP 96.14%
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Cosmic Voyager – RTP 96.14%
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Flame Busters – RTP 96.1%
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Fruit Warp – RTP 97%
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Midas Golden Touch – RTP 96.1%
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Sword Of Khans – RTP 95.36%
Yggdrasil RTP
Yggdrasil slots including Ozwin's Jackpots and Winterberries demonstrate RTP at the level of 96–96.8%. This is an excellent indicator that allows you to hope for fair winnings. In this case, the casino also maintains the declared settings.
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Gem Rocks – RTP 96.2%
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Ozwin's Jackpots – RTP 96.8%
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Valley Of The Gods 2 – RTP 96%
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Vikings Go Wild – RTP 96.3%
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Winterberries – RTP 96.7%
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Wolf Hunters – RTP 96.3%
Is it possible to win in CrystalRoll Casino?
About the casino
While its features largely meet industry standards, the high minimum withdrawal limits may be a drawback for some players. Let’s dive into a detailed review of CrystalRoll Casino’s offerings, from bonuses and games to payment systems and customer support.
Welcome Bonuses and Promotions
CrystalRoll offers a multi-tiered Welcome Casino Package with a total reward of 255% up to 450 CAD and 250 free spins spread across the first three deposits:
First Deposit Bonus:
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100% match up to 150 CAD
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150 free spins (50 per day for three days) for Gates of Olympus or select BGaming slots.
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Minimum deposit: 15 CAD
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Wagering requirement: x35
Second Deposit Bonus:
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55% match up to 150 CAD
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100 free spins for the same games as above.
Third Deposit Bonus:
100% match up to 150 CAD.
Note: Finnish players are excluded from this package but are provided with an alternative welcome offer.
High Roller Bonus
For big spenders, CrystalRoll offers a 50% bonus up to 500 CAD for deposits of 300 CAD or more. However, no free spins are included, and the high deposit requirement may not justify the reward.
Sportsbook Welcome Bonus
Sports enthusiasts can benefit from a separate welcome package, spread over three deposits with a minimum deposit of 15 CAD. Bonuses must be wagered x5 on accumulators with at least three events, each having odds of 1.4 or higher.
VIP Cashback and Rake-Back Programs
CrystalRoll rewards loyal players with cashback and rake-back based on their VIP level:
Cashback: Up to 25%, with x1 wagering requirements.
Rake-back: Starting at 2% for Silver-level players and increasing with VIP status.
Game Selection
CrystalRoll boasts an impressive gaming catalog of over 5,000 titles from leading providers like NetEnt, Pragmatic Play, and Evolution Gaming. The collection is neatly organized into categories, making navigation easy.
Slots: 3,100+ titles, including popular games like Gates of Olympus, Sweet Bonanza, and Book of Dead.
Table Games: A robust selection of Blackjack, Baccarat, Roulette, and Poker variations.
Crash Games: Over 90 trendy options, including Aviator and Plinko.
Live Casino: Around 900 live dealer games, powered by Evolution and Pragmatic Play.
Sportsbook: Covers major sports like Football, Cricket, and MMA with competitive odds and live betting options.
Payment options
CrystalRoll offers a wide variety of payment methods to accommodate different preferences. Traditional options include Visa, Mastercard, and bank transfers, while e-wallets such as Skrill, Neteller, Google Pay, and Apple Pay provide modern alternatives. The casino also supports cryptocurrencies like Bitcoin, Ethereum, Tether, and others. Deposit limits vary between 2 CAD and 15 CAD based on the method and location, while withdrawals start at 50 CAD and can go up to 120 CAD, potentially discouraging casual players. The maximum withdrawal limits are 1,000 CAD daily, 3,000 CAD weekly, and 10,000 CAD monthly. Withdrawals are typically processed within 24 hours, although some methods may involve additional delays.
Licensing and Security
CrystalRoll is licensed by the Government of Costa Rica. While this jurisdiction is less stringent than others, the casino ensures fair play through certified RNG systems and SSL encryption for secure transactions. Responsible gambling tools, such as deposit limits and self-exclusion options, further enhance player safety.
CrystalRoll Screenshots
Customer Support
CrystalRoll provides support through live chat and email. The team is available 24/7 and is known for its prompt and knowledgeable responses.
CrystalRoll Casino is a promising platform with plenty to offer, from its vast game selection to diverse payment options. While the high minimum withdrawal limits may pose a challenge for some players, the overall experience is polished and enjoyable. CrystalRoll is a great choice for both new and experienced players looking for a modern, feature-rich online casino.
- Generous welcome bonuses and promotions.
- Extensive game library with over 5,000 titles.
- Supports multiple cryptocurrencies and payment options.
- Efficient customer support.
- Comprehensive responsible gambling tools.
- High minimum withdrawal limits.
- Limited licensing jurisdiction.
- High entry point for the High Roller Bonus.
FAQ
CrystalRoll accepts a variety of payment methods, including Visa, Mastercard, bank transfers, e-wallets like Skrill and Neteller, and cryptocurrencies such as Bitcoin, Ethereum, and Tether.
The minimum withdrawal starts at 50 CAD and goes up to 120 CAD, depending on the payment method. Maximum withdrawal limits are 1,000 CAD daily, 3,000 CAD weekly, and 10,000 CAD monthly.
CrystalRoll processes withdrawals within 24 hours, but additional delays may occur depending on the chosen payment method.
CrystalRoll has exceeded my expectations! The e-wallet options are super convenient, and I’ve never had a problem withdrawing my winnings. The games are exciting, and the bonuses keep me coming back for more!
My experience with CrystalRoll has been average. The platform is easy to navigate, and I appreciate the cryptocurrency support. However, I faced a delay with one of my withdrawals, which took three days instead of 24 hours. Still, I’ll continue playing for now.
The games are fun, but I found the minimum withdrawal of €50 too high, especially for a casual player like me. Also, the €1,000 daily limit feels restrictive for high rollers. CrystalRoll needs to improve in this area.
I’ve been playing at CrystalRoll for three months, and I love the range of payment methods, especially the cryptocurrency options. Withdrawals are processed quickly, and the customer support team has always been helpful. Highly recommended!
CrystalRoll Casino is a promising platform with plenty to offer, from its vast game selection to diverse payment options. While the high minimum withdrawal limits may pose a challenge for some players, the overall experience is polished and enjoyable. CrystalRoll is a great choice for both new and experienced players looking for a modern, feature-rich online casino.