I have a problem with withdrawing money from the Jackpot Hunter casino

Hi! I have a problem with withdrawing money from the Jackpot Hunter casino. I recently registered, made a deposit of 100 euros, and increased it to 500 euros, can you imagine! At first, I was very happy, but then I decided to withdraw the money and here it began. The casino asked me for a bunch of documents - a selfie with a passport, receipts, even a bank statement. I honestly sent everything. But it's been a week already, and there's still no money on the card! In the support chat, they told me that withdrawals take up to 10 business days. What kind of nonsense is this? The terms state a couple of days... Please help me understand, I'm very worried! Did they really deceive me? Although everything is clearly displayed in my personal account. In general, I'm confused. What do you think, will they give me my hard-earned money, or is it better to report to the police?

Hi, Probably no body form this side will not help you . i've requested the same issue with other brand and i don;'t revived any support.

Hello! Let's get to the bottom of your situation. You played at the Jackpot Hunter casino, won 500 euros, and requested a withdrawal, right?

Yes, that's right! I also sent them the documents as they asked. Passport, various receipts, even a bank statement. Do I need to run to the tax office to report now? Or maybe it was fraud on their part, not the jackpot? Although how could they know that I would win. Or did they know? Oh, I'm confused. In short, I want my 500 euros immediately!

Document verification is a standard procedure for withdrawing large sums. It helps protect your account from fraudsters. Allow me to ask, when did you send the documents? Were you expecting confirmation from the casino upon receipt?

Mike, what about my matter?

I sent them the documents 5 days ago! And they replied to me - wait, we're checking. And silence. Do I have to sit and guess for these 10 business days whether I'll see my money at all? What if they deliberately delay it so that I play more and lose everything? Or like they don't have enough money to pay? Does the casino operate legally at all? License, all that stuff? So many questions, but no answers! And 500 euros, by the way, are huge money for me, I wanted to do repairs with them and buy a fur coat for my mom. I've already told all my relatives about it, and now what? If I go to the police, can they somehow influence the casino to pay me my winnings?

Let's do this: I'll send a request to the casino's support service, find out the status of the verification of your documents, and the reason for the delay. As soon as I receive a response, I'll inform you immediately. In the meantime, please be patient and don't worry. In case of non-payment, we will help you resolve the issue.

Oh, well, let's wait then. But write to them more firmly, let them hurry up! They're probably relaxing in the Maldives themselves, and here I am sitting like a fool without money. And also hint about the police, let them know that I won't just give up! And for such delays, they should compensate me for moral damage! My nerves are shot, I promised my mom a fur coat, and she calls me every day and asks. By the way, are you absolutely sure that the casino can't pull off any trick on me? Like change the rules or something? I wouldn't want to end up without money and without a fur coat. In short, I'm counting on you! Only you understand me. Waiting for good news!

I have sent a request to Jackpot Hunter, explained your problem, and asked for clear timelines for the payout of your winnings. I expect a response within 24 hours.

Well, I'm waiting for news from you.

Thanks for your patience. I received a response from the casino. They confirmed that your documents have successfully passed verification, and your winnings will be transferred within 3 business days. The delay occurred due to the high number of withdrawal requests this month. I strongly advise you to refrain from further play while you await your winnings. It's risky and can lead to loss of money. It's better to wait for the funds to arrive and use them wisely. At the moment, it seems that the process has moved forward. I suggest waiting for 3 days and seeing if the money is credited to your account. If not, please inform me immediately, and we will take further steps.

Phew, thank goodness, I was all stressed out! So, you're saying that my documents have already been checked there? Well, at least that's in order. Thank you, you're a true friend! See you soon!

Hooray! You won't believe it, but the money has arrived!!! All 500 euros, down to the last cent! I didn't even expect it, to be honest. But as soon as I wrote to the casino, they immediately said that the payment comes from some company, not from the casino itself. Although what difference does it make, the main thing is - they arrived! You're a real professional and just a good person.

Glad we could help and resolve your issue.

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