Should I report Platin casino to the UKGC/MGA

Hello everyone. I wanted to ask if anyone is having the same experience with PLATIN CASINO. I've been waiting for verification for 5 days so that I can withdraw money. It's not possible to contact them, emails to support are not answered, the "CHAT "(lol) is not available, whenever I open the waiting position 13 comes up.... after 30 minutes you really don't feel like waiting anymore. Before the chat went quickly, now you think half of Canada is verified. If you look at the ratings on trustpilot, it's even more unsettling. I'll wait until Wednesday, then I'll file a complaint. Thank you.

if there are still problems with your verification, feel free to contact us and we will contact the casino to ask why it is taking so long. Just write me a PM with your username in the casino.

For the sake of completeness...on Tuesday the money was in the account immediately after verification. TIP: Verify BEFORE depositing.