Salvatore
Thread starter Catanzaro Start date 09/08/2025 12:52:01 pm
Hi my husband has account with only win casino he has been playing and deposited and withdraw no issues September 7 2024 he won a jackpot of 2000$ on a slot machine in line and attempted to withdraw the funds it was rejected back to his account I have all the screen shots in line with support to ask them why happened I issues before when they took my money when I deposited the said I had multi accounts?? And it was again there bylines ?? Well that was unfairness we played he won and they came up with this excuse not pay him 2000$ when he withdrew money before no issues and deposited all the time so they took his money closed his account restricted from using his account money is lost we tried to contact curaçao gaming corporation and and Goodfly they are the ones who pay out we need help this money he lost was fair play bye there rules won they took his deposit money and his winnings away
Catanzaro wrote Monday 8th of September
Hi my husband has account with only win casino he has been playing and deposited and withdraw no issues September 7 2024 he won a jackpot of 2000$ on a slot machine in line and attempted to withdraw the funds it was rejected back to his account I have all the screen shots in line with support to ask them why happened I issues before when they took my money when I deposited the said I had multi accounts?? And it was again there bylines ?? Well that was unfairness we played he won and they came up with this excuse not pay him 2000$ when he withdrew money before no issues and deposited all the time so they took his money closed his account restricted from using his account money is lost we tried to contact curaçao gaming corporation and and Goodfly they are the ones who pay out we need help this money he lost was fair play bye there rules won they took his deposit money and his winnings away
Hello, we will try to resolve your issue. Are you referring to this casino? https://casinosincanada.com/casinos/onlywin/ To do this, please attach the details used to register your casino account, as well as screenshots of your correspondence with customer support. Please include one screenshot per reply.
Catanzaro wrote Monday 8th of September
Hi my husband has account with only win casino he has been playing and deposited and withdraw no issues September 7 2024 he won a jackpot of 2000$ on a slot machine in line and attempted to withdraw the funds it was rejected back to his account I have all the screen shots in line with support to ask them why happened I issues before when they took my money when I deposited the said I had multi accounts?? And it was again there bylines ?? Well that was unfairness we played he won and they came up with this excuse not pay him 2000$ when he withdrew money before no issues and deposited all the time so they took his money closed his account restricted from using his account money is lost we tried to contact curaçao gaming corporation and and Goodfly they are the ones who pay out we need help this money he lost was fair play bye there rules won they took his deposit money and his winnings away
Hi Catanzaro! We are very sorry to hear about the situation your husband experienced with his OnlyWin Casino account. We genuinely want to help you resolve this matter and provide a detailed explanation. In order to do so, could you please send us an email either here or to our official support email address, the same email that your husband used to register his account? This will help us quickly locate his account details and investigate the issue thoroughly. Thank you for bringing this to our attention. We appreciate your patience and understanding. Best regards, OnlyWin team
Dear Complaint Team, I am submitting a complaint against OnlyWin Casino (www.onlywincasino.com) regarding my verified account shanti888 My account was suddenly closed immediately after a large win of $3,978.73 CAD, and my winnings were confiscated. The casino claimed I had multiple accounts, which is completely false. I have only ever had one account and never shared it with anyone. The timing of the closure makes this situation feel highly unfair and suspicious. Thank you very much for your time, understanding, and support. Kind regards, Username: shanti888 Email: shantisoleil@gmail.com
Jennifer Gauthier wrote Tuesday 21st of October
Dear Complaint Team, I am submitting a complaint against OnlyWin Casino (www.onlywincasino.com) regarding my verified account shanti888 My account was suddenly closed immediately after a large win of $3,978.73 CAD, and my winnings were confiscated. The casino claimed I had multiple accounts, which is completely false. I have only ever had one account and never shared it with anyone. The timing of the closure makes this situation feel highly unfair and suspicious. Thank you very much for your time, understanding, and support. Kind regards, Username: shanti888 Email: shantisoleil@gmail.com
Hello, please create a separate complaint, and we will start working on your issue in the meantime.
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