Ritz slots casino withdrawal issue

Hello I see that you don't have this casino on your list, but maybe you can help me contact the casino, because they are ignoring me. I registered at ritzslots casino on January 6th. On January 8, I decided to make one deposit first, but unfortunately I lost it almost immediately. I decided to try my luck again and made a new deposit of $25, I managed to win from it, and in the end, when I had $250 left, I decided to stop and make a withdrawal. If it matters, then I didn't take any bonuses on any of the deposits. I played exclusively with my own money. I sent a withdrawal request and received a response: <> But I do not agree with this, and if this is not a trivial mistake on the part of the casino, then let them justify their accusations! Because I'm an honest player. In all casinos, I make deposits without using bonuses and play only slots so that there are no problems with withdrawal later! And ritzslots casino is no exception! I have only one account in ritzslots. No one else has access to it. Matches at the IP address are unlikely, because I only use the services of my Internet provider and never connect to public wifi! And I'm ready to go through verification, which they didn't even ask me to do, how can they even accuse me of having MULTIPLE accounts! Why would I do that? If I didn't use any bonuses? Should there be some kind of intent in multiple accounts? Maybe to circumvent self-exclusion? So I'm ready to go through any verification, but no one has asked me for it yet, and anyway, the casino ignores me. Or is it done to make a profit? Then let them provide evidence of how these mythical accounts that are supposedly connected with me are at least somehow connected with me, hardly any other accounts play exactly like me, if they find at least one such match, then I will definitely be surprised. And why don't they reply to my email??