On March 30, 2026, my Verde Casino account was suddenly blocked with a balance of $750.

Dear casinosincanada team On March 30, 2026, my Verde Casino account was suddenly blocked with a balance of $750. I successfully completed full KYC verification (passport/ID + several selfies). I had already made several successful withdrawals. I only played with my own deposited funds, without activating any bonuses. After a normal gaming session, during which I restored my balance from almost nothing to $750, I requested a withdrawal. The account was soon blocked with the reason "photoshopped documents." I categorically deny any use of Photoshop or document forgery. All documents provided were genuine and authentic. This appears to be a false accusation used as a pretext to withhold my winnings after successful verification and a profitable session. I request your assistance with the following: Immediate account reactivation Full payment of the $750 balance A written explanation with specific evidence of the alleged "photoshopping" I am willing to provide all screenshots, verification history, transaction history, and even resend the original documents for independent verification. This appears to be an unfair practice of blocking accounts with winnings after successful KYC. I hope LCB can help resolve this dispute.

I'd also like to provide you with my documents, if you can see them. I'm sure they haven't been Photoshopped or edited. These are the same files, dated the same as those I sent to the casino about a month ago. I successfully passed verification and made several successful withdrawals. Before making a large deposit and withdrawal... I agree to an independent document review. And please tell me when you'll need an independent expert verification of the authenticity of your documents? I'll get it done immediately. Which of these services would suit you? https://regulaforensics.com/ Shufti Proй

Hi! We've already contacted a casino representative so we can resolve this issue. Please post your casino username and the email address you used to register here. If we need any documents, we'll let you know.

gggmaster40@gmail.com

The casino asked me to re-verify via video. I passed it, but it was to no avail. They claim it wasn't me in the video! But that's not true! I'm willing to undergo any video verification. My complaints are also posted on other relevant resources; I'm sending you an example.

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Please blacklist this casino. I will work to have this casino blacklisted on all relevant websites.