Please help me get my money back!

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185
#1527

I can't stand this chaos anymore! This is simply impossible! I played at GetSlots Casino, won a decent amount and now I can’t get my money back. The casino promised me that the payment would take no more than 3 days. But two weeks have already passed and the money has not arrived in my account. How can you play in such conditions? I contacted support, and they initially claimed that there was no problem and the money should come. Then they suddenly stopped responding to my messages! This is simply nonsense! But that is not all. Yesterday, when I tried to make a small deposit to see if the casino was working at all, my deposit was gone! And not just disappeared, but disappeared without a trace! It seems to me that GetSlots Casino is trying to deceive me and withhold my winnings. I wasted my time and money at this casino and now they refuse to pay out my funds. I feel completely betrayed and abandoned to my fate. Please help me get my money back.

#1531

Hello! We understand your concern and share your dissatisfaction with the situation at GetSlots Casino. Our goal is to help you resolve this issue as soon as possible. 1. Please send us your login or email associated with your game account in private messages. 2. GetSlots Casino support , please provide them. This may help us better understand the responses they gave you. Once we receive additional information, we will contact GetSlots Casino representatives and begin an investigation into your problem. Our goal is to achieve clarity about the missing money and payment of winnings. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1535

Good afternoon again! Please answer the above questions and provide any additional information that may be helpful in the investigation. We are ready to do everything possible to return your funds to you and resolve this situation. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1541

Oh... I'm sorry I disappeared, I didn't have a chance to answer... I sent you everything in messages! Thank you for your attention to this issue.

#1552

Thanks for providing additional details. We will immediately begin contacting GetSlots Casino and provide them with all available information about your problem. We will insist on a full investigation of this situation and finding the best solution. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1563

Hello! Thanks to our intervention, GetSlots Casino admitted the mistake and pledged to return your funds to you. They admitted that the situation was a misunderstanding and promise to resolve it as soon as possible. We will monitor the resolution process and make sure the money is returned to your account. We apologize for any inconvenience you have experienced and thank you for your patience. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#1588

Thank you very much for your attention and help in this matter. The deposit has been returned, now I’m waiting for the promised withdrawal

#1606

Less than 24 hours later the money arrived in the account, everything is fine. I am very glad that thanks to you the problem was resolved.

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