I opened a complaint against Kosmonaut Casino

Good afternoon! I opened a complaint against Kosmonaut Casino. I have no complaints about the casino yet, but once I already used your service and it helped me get my money back from another casino, so I trust you. Now the thing is that I won a large amount - $ 13,480 in the casino and put the money on the withdrawal. There was a slight delay, and the casino will pay me the winnings in parts over time due to limits and my request, so that there are no problems with the bank. I have opened a complaint in case there are problems so that you can help me to control this situation. I hope this won't be a problem for you.

Hello! Thank you for your trust and we will be glad to help you with your task. We can also take control of the situation, for this we need your login or email linked to your account at the Kosmonaut online casino. Support team Casinos In Canada

Yes, sure. Sent you a private message. At the moment, I received my first payment of $2500. I'm waiting for the rest and not closing the complaint yet, just in case.

Thank you for the information provided. We have contacted Kosmonaut Casino to monitor your payments and have not encountered any problems so far. We are ready to be in touch until the end of the withdrawal of all your funds and if you have any questions or difficulties, please contact us. Support team Casinos In Canada

Thank you. I'm waiting for other payments.

Good afternoon. Another payment came, a little more than 24 hours passed. Another 2500 have arrived. $ 8480 left. So far so good.

Yesterday it was not possible to unsubscribe... 2500 more came, and today only 1730. The casino support said the payouts are going according to plan, but today it came less than in previous days…

Good afternoon, we sent a request to the casino and received a response that today's payout was less in order to evenly divide the remaining payments. There are no plans for any delays at the casino. Support team Casinos In Canada

Okay, thank you, then I’ll wait for the rest and leave the question still open until the end.

So, today another $2125 arrived. There is exactly the same amount left, one payment is obtained. I’m glad that everything is going smoothly so far, perhaps due to the fact that I opened a complaint here, after all, the amount is large.

All! The last 2 thousand have arrived. Thank you for your help and your time. Both the casino and you are the best. There were no problems. Thank you again, if only you knew how happy I am...

We are glad that everything went without problems. If you still have any problems or questions, do not hesitate to contact us. Support team Casinos In Canada