I'm absolutely blown away by Thor Casino!

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571
#1673

I'm absolutely blown away by Thor Casino! Recently, I decided to take advantage of the offer of a bonus on the first deposit. I topped up my account with $300 to get a bonus $300 as indicated on the site. However, after the top-up, there were neither my nor the bonus funds on my balance!! Is this some kind of... then a divorce?I feel cheated!

#1701

Good afternoon We have received your complaint and we apologize for the long response. Let's take a look at this situation. Please indicate your account number and the date of replenishment of the account. Support team Casinos in Canada

#1729

Greetings! Login to DiceDeath13 casino. I topped up my account on September 8th.

#1754

Thank you for the information. We sent a request to Thor Casino, however, have not yet received any response. Please give us a little more time to understand the situation. Support team Casinos in Canada

#1776

This is unacceptable! I was counting on this money! I didn’t even LOSE them, I just topped up my account! This is some kind of scam...

#1797

How's it going? There's an answer?

#1824

Good afternoon. Unfortunately, we have to admit that Thor Casino has decided to ignore all our letters and is a scammer who deceives its players. In this regard, we are putting the casino on our blacklist. We recommend that you play only in trusted casinos from our list ( https://casinosincanada.com/casinos/fully-trusted-casinos/ ), such problems will not arise with them . And even if any situation occurs, we guarantee to return all lost funds. Support team Casinos in Canada

#1845

And here you can not refund me the funds??

#1862

Unfortunately the casino is Thor Casino is not a "verified casino" and the Complaints terms and conditions say so. To use the complaints service , you need to select a casino from the trusted section ( https://casinosincanada.com/casinos/fully-trusted-casinos/ ) and register using our link. It is also important that this is your only casino account. Support team Casinos in Canada

#21574

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