Brunocasino does not pay out winnings!

Brunocasino does not pay out winnings! On September 3, I won $1480, immediately decided to withdraw it, and so it began. At first, I waited 3 days, then after communicating with technical support, I received $200 and that’s it. Then they answered me with standard phrases and no specifics. 10 days have passed, and the money still hasn’t arrived.

Hello! We deeply regret the difficulties you encountered at Bruno C asino and understand your concerns. We are ready to review your situation and help you solve this problem. Please give us some time to investigate. Send us your login or email that was used in your gaming account and, if possible, screenshots of correspondence with the casino in a private message to speed up the process of solving the problem. Support team Casinos In Canada

Sent! I found your casino and registered using your link! Tell them I want my money back immediately! This is my money that I won fairly, and they can't keep it!

We understand your concern and anger, and we are committed to doing everything we can to resolve this situation. We will investigate and contact the casino's finance team to find out what happened to your winnings. Since you registered using our link - if you did not violate the rules and the problem is on the casino's side - you will in any case receive your winnings either from the casino or from us. Support team Casinos In Canada

I really hope so. I am waiting for information from you.

Hello! We have contacted the casino and carried out all necessary checks and investigations into your case. After further verification, we have determined that your winnings were delayed due to a technical processing error. The casino sincerely apologizes for this and will ensure that your winnings are credited to your account immediately. You should see money in your bank account within the next few hours . Support team Casinos In Canada

I'm glad you finally did something, but situations like this shouldn't even happen! I hope that you also learned a lesson from this and will not recommend casinos that can treat players this way.

We apologize for all the inconvenience and frustration this has caused you. When your money is returned to you - let us know so that we close the complaint. If you have any other questions or concerns, feel free to contact. We hope you continue to play and enjoy our games. Support team Casinos In Canada

Hello! I received the rest of my winnings. Thanks for your work…