I am absolutely heartbroken and disappointed with what happened to me at AU Slots

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349
#2111

Hi all! I am absolutely heartbroken and disappointed with what happened to me at AU Slots . I have been playing at this casino for over two years and have always found it reliable and fair. I recently made my largest deposit of $2000 and after a month of playing I won $6200 after several successful bets. I was happy! But when I tried to withdraw my funds, they refused for no specific reason. I submitted all the required documents for verification, but was told that they "did not meet the requirements." The casino clearly wants me to leave the money with them and lose it all, instead of withdrawing it! Please help me understand this situation!

#2124

Hello! We are truly sorry for your unpleasant experience with AU Slots . So that we can help you, please provide us with your account details: login or email, as well as screenshots of correspondence with casino support. Support team Casinos In Canada

#2133

I dropped my email. The win was on the 12th. I am attaching screenshots of my balance and correspondence with support. I really hope you can help me. It was my real money, and the casino simply won’t let me withdraw it.

#2144

Thanks for the information provided. We will begin investigating your issue and contact AU Slots . Please give us some time to understand the situation. We will try to help you as quickly as possible. Support team Casinos In Canada

#2155

I'm really looking forward to hearing from you.

#2172

Good afternoon We have contacted AU Slots and have found that your account has been temporarily suspended due to a security review. They claim that some of the documents you provided raised doubts in their minds. However, after our intervention and additional verification, they confirmed the authenticity of your documents and are ready to make the payment. Your funds will be transferred to your account within the next 48 hours after you confirm the withdrawal. Support team Casinos In Canada

#2180

Oh, thank you so much! I'm so glad you helped me. I was so upset and felt so helpless. You are real heroes! I hope I never encounter a situation like this again.

#2189

Good afternoon again! I started withdrawing funds, but only $4000 came in instead of 6200 and the casino again does not answer me. Please help me get all the money... three days have passed since the last receipt...

#2201

Hello! We will contact the casino and get back to you with an answer. Support team Casinos In Canada

#2211

We have received a response from AU Slots. Due to system congestion, withdrawals are made on a first-come, first-served basis. Due to the withdrawal limit, your funds were split into several payments. The remaining funds should arrive to you within 24 hours. Please let me know if the money will be credited to your account so that we can close the complaint. Support team Casinos In Canada

#2231

My God! If I can get everything out, my legs will no longer be in this casino... complete nonsense and deception of players!

#2238

Yes, they have finally arrived! I’m sure if it weren’t for you I wouldn’t have received anything at all. Thank you for influencing these scammers!

#2246

We're glad we could help! If you have any other problems or questions, don't hesitate to reach out. Good luck in your games and may luck always be on your side! Support team Casinos In Canada

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