I am completely shocked by what happened to me at 888Casino

Start date

197
#2402

Hi all! I am completely shocked by what happened to me at 888Casino. After many months of successful play and regular winnings, my account was suddenly blocked. I invested a lot of time and money in this casino, and now all my funds are frozen. What nonsense?!

#2405

Hello! This is a really unpleasant situation. Let's try to figure it out. First, we need your login or email linked to your game account. Did you receive any notifications or letters from the casino before the ban? Also, if you have screenshots of communication with technical support, send them in private messages along with your login. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2411

There is nothing! I was just trying to log into my account and it was locked. I immediately wrote to support, but they have been silent for several days. I sent you my email and login.

#2417

Understood. We have already started the investigation process. While we're at it, can you check your email inbox for emails from the casino? Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2423

I checked. There is one email that says my account has been blocked due to suspicious activity. But what does it mean?

#2427

This could mean many things. Let's wait for a response from the casino and the result of our investigation. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2434

We contacted representatives of 888Casino. They reported that after checking your account, it was discovered that you were playing from multiple accounts. This is a violation of the casino rules. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2439

This is impossible! I created accounts only for myself and my wife. We play from different devices!

#2443

Unfortunately, you only listed your documents in both accounts and one bank account, which violates the rules of most online casinos. This ban is done to prevent fraud and abuse of bonuses. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2447

I didn't know this... What should I do now?

#2451

Unfortunately, there is nothing you can do about this situation. Your accounts will be blocked and you will not be able to recover your funds. In the future, I recommend carefully reading the casino’s terms and conditions before registering. Support team Casinos In Canada

paid 50 USD
our debt 480 USD
#2459

It's horrible...

#2464

We understand your disappointment. If you have any further questions, we are always ready to help. Be careful in the future. Casinos In Canada Support Team

paid 50 USD
our debt 480 USD

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